What are the responsibilities and job description for the Counter Sales Representative position at Nott Company?
Are you our next Ms. or Mr. Fix-it?
Nott Company has an opening for a top notch ParkerStore counter sales representative to save the day for our new ParkerStore customers in Burnsville, Minnesota!
Our customers will depend on you to help fix their machine or truck with the right hose, connectors, or adapters. You will come to the rescue when their machine is down, a quick fix needed, or maintenance issues arise!
Don't know much about hydraulics, but willing to learn? We offer onsite training to get you up to speed.
Responsibilities:
- Opening/operating/closing the store
- Provide excellent customer service to retail customers including part identification, cross-referencing, order entry, assisting will-call customers with paperwork, part pulling and packaging if necessary
- Provide application assistance and product advice to customers
- Enter orders, invoice and handle customer payments in system by purchase order, credit card or cash.
- Fabricate hose assemblies to fulfill customer requirements
- Clean, tag and mark hose assemblies according to customer requirements
- Clean, maintain and stock the store ensuring Parker and Nott products look their best for customers
- Maintain the showroom appearance, support new display integration and related marketing programs
- Assist Customer Service Department with customer orders as needed
- Participate in processes and programs aimed at continuous improvement and safety
- Perform other duties as directed
Qualifications:
Education: High school diploma or GED required; 2 year technical or fluid power degree highly preferred but not required.
Experience: The ideal candidate would have 2-5 years’ experience in a combination of B2C or B2B customer service for technical products such as fluid power or automotive, including order entry, understanding/reading technical specifications, product configuration, warehousing, and inventory.
Skills: Excellent customer service skills; strong mechanical aptitude, ability to read and interpret customer drawings and identify part numbers, detail oriented, organized, computer skills, ability to lift 50#
Hours are 7:00am-3:30pm.
*Position is determined upon successful completion of a background check and drug/alcohol testing.