What are the responsibilities and job description for the Front Desk Agent and Housekeeping position at Notso Hostel?
Job Title: Front Desk Housekeeping Location: NotSo Hostel – Charleston, SC
Employment Type: [ Part-Time] 16.5 hours a week guaranteed, 20 hours a week optional Schedule: 9:00AM-3PM Mondays and Wednesdays, Sunday. In the spring the dates could change to Tuesday, Thursday and Sundays.
Pay: $17/hour to start; after 3 months increase to $17.50/hour, after 6 months increase to $18/hour.
About NotSo Hostel:
NotSo Hostel is a relaxed, community-driven hostel in downtown Charleston, SC. We welcome travelers from all walks of life and all corners of the globe. Our goal? To offer a clean, safe, and social place for guests to connect, rest, and explore one of the South’s most charming cities.
The Role:
We’re looking for someone who’s comfortable wearing multiple hats—checking in guests with a smile and turning over a bunk room with care. This position blends front desk hospitality with professional, commercial housekeeping, perfect for someone who’s organized, personable, and doesn’t mind making beds with hospital corners or chatting with someone from across the world—all in the same hour.
What You’ll Be Doing:
Front Desk Tasks:
- Greet and check in guests (with genuine friendliness!)
- Handle phone, email, and walk-in inquiries
- Assist with bookings and basic admin using our reservation system
- Share your favorite local eats, coffee spots, and hidden Charleston gems
- Keep the vibe welcoming and inclusive
Housekeeping Tasks:
- Make beds and prep rooms for arriving guests
- Tidy and clean shared spaces (kitchen, bathrooms, lounge, etc.)
- Laundry management (wash, dry and fold all linens and towels)
- Keep supplies stocked and areas guest-ready
- Alert the team about any repairs or maintenance needs
You’d Be a Great Fit If You:
- Are friendly, proactive, and reliable
- Enjoy keeping things clean and organized
- Can multitask and manage time independently
- Are comfortable with basic computer tasks and scheduling software
- Appreciate a laid-back but hard-working hostel culture
Nice-to-Haves (but not required):
- Experience in hostels, hospitality, or customer service
- Travel experience or love for connecting with people from all over
- Familiarity with Charleston (or eager to learn!)
Perks of the Gig:
- Fun, international atmosphere
- Free/discounted stays when available
- Flexible vacation
- Opportunities to learn the ins and outs of hostel life
- Coffee, good vibes, and occasional leftovers
To Apply:Shoot us your resume and a quick note about why you’d be a good fit at NotSo Hostel. Email us at info@notsohostel.com. Bonus points if you tell us your favorite travel memory or go-to Charleston recommendation.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 15.0 – 20.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Application Question(s):
- Why is providing sustainable and affordable travel options important to you?
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $17 - $18