What are the responsibilities and job description for the Bilingual Remote Call Center Agents position at notifyMD?
Immediately hiring Remote Bilingual Call Center Agents!
We are looking for Bilingual (Spanish/English) Call Center Agents that work from home to add to our growing team. We provide on the job PAID training. Previous call center work is a plus, but is not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you!
notifyMD is a well-established work from home Call Center/Answering Service.
When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a call center agent, just like one of our valued team members. What happens on the weekend when your child is sick and you need medical advice? Our compassionate agents take your call and reassure you that an on call doctor will be reached. The short story is - we answer our customers' calls when they can't. Are you ready to be part of such a vital industry?
Compensation: $20/ Hour
A day in the life of a Remote Call Center Agent:
You will find life at our company a busy but satisfying one. After you have been fully trained, you will log in at the start of your shift and 'go ready' to begin taking calls. Your job will be to professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only, we do not perform any outbound or sales calls.
What are we looking for from our applicants?
- Bilingual- fluent in reading/writing/speaking both Spanish and English
- Must be available to work a weekend day (Sat or Sun each week)
- Holiday work required
- A welcoming voice with an upbeat tone
- Strong spelling and grammar
- Computer skills
- Dependability
- The ability to type 35 words per minute or more
- A quiet home office free from distractions
Want to know more?
It's pretty easy! Click the apply button, attach your resume and answer a few questions. If you are selected to move forward, our recruiters will contact you to complete a phone screen (we all have a phone voice different than our face to face voice).
Shifts offered:
- Part-Time: 14.5-19.5 hours, dependent on shifts available
- Shift schedules available vary however it is a set schedule
- Mon-Fri, with one weekend day (Sat OR Sun)
- Training: 1-2 Weeks
notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
So don't wait, click on that Apply button today!
Salary : $20