What are the responsibilities and job description for the Delivery Driver/Sales Associate position at Nothing Bundt Cakes #27?
The Nothing Bundt Cakes (NbC) Delivery Driver is responsible for providing our guests a genuine NbC experience by delivering orders accurately and on-time. This position will organize orders, check orders for accuracy, load, and deliver following a specific route. The Delivery Driver serves in an essential role to engage and bring joy to our guests, create a memorable experience, leave a positive, lasting impression, and deliver a product with the highest quality of standards. The Delivery Driver embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
- Loading, transporting, and delivering items to guests or businesses in a safe, timely manner with a friendly attitude.
- Reviewing orders before and after delivery to ensure that orders are complete, and guest is satisfied.
- Protect the quality of the NbC product.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Keep vehicle organized, clean and tidy.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
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Servant’s Heart
- Goes above and beyond to support the team or guest, and is reliable, trustworthy, and responsive.
- Keeps the good of the team or guest ahead of personal interests or gain.
- Displays humility and empathy in interactions with others.
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Spirit of a Champion
- Demonstrates pride in responsibilities, an intense drive, and a passion to succeed.
- Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a strong sense of urgency and adheres to NbC brand standards.
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Genuine Connections
- Projects warmth, enthusiasm, and optimism that attracts others.
- Builds positive, productive relationships with all team members.
- Listens actively and communicates openly, clearly, and respectfully.
Knowledge, Skills, and Abilities:
- Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
- Is diligent, organized, and self-motivated.
- Has the ability to understand and carry out oral and written instructions and request clarification when needed.
- Skilled and confident driver.
- Comfortable maneuvering and parking a vehicle.
- Alert, focused, and detail-oriented with an innate sense of direction.
- Proficient in using GPS and other routing systems.
Education, Certifications, and Work Experience Requirements:
- Applicants must be 21 years of age or older.
- Valid driver’s license required.
- Clean driving record with no moving violations.
- Previous delivery driver experience required.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.
