What are the responsibilities and job description for the Front Desk Receptionist position at NoteToSelf Wellness?
Company Description
NoteToSelf Wellness is a luxury holistic wellness spa dedicated to promoting health, healing, wellness, and beauty through modern, holistic treatments. We offer services such as Skin Care, Acupuncture, and Massage, emphasizing touch and connection to nurture self-awareness and harmony with the environment. Our spa features a warm and inviting plant-filled retail space and tranquil treatment areas designed to foster relaxation. With a focus on clean, organic products, we strive to create a sustainable and equitable impact for the individuals and communities we serve. Our customized treatments aim to elevate well-being and inspire intentional living.
Role Description
This is a part-time, on-site role located in Philadelphia, PA. The Front Desk Receptionist will be the first point of contact for clients, ensuring a welcoming and professional experience. Day-to-day tasks include managing phone calls, scheduling appointments, handling client check-ins and check-outs, maintaining the front desk area, and assisting with operational tasks. The ideal candidate will deliver exceptional customer service, maintain a positive and organized workspace, and support administrative functions as needed.
Qualifications
- Strong skills in Phone Etiquette and Receptionist Duties
- Proficiency in Clerical Skills and general administrative tasks
- Excellent Communication and Customer Service abilities
- Organized, dependable, and able to multitask effectively
- Experience in the wellness or spa industry is a plus
- Familiarity with appointment scheduling software is beneficial