What are the responsibilities and job description for the Customer Service Consultant position at Notbohm Motors?
Job Summary: The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process.
About Us: Notbohm Motors is a family-owned & operated Chevrolet Buick dealership since 1985. We are a one-stop shop for everything automotive. Serving our customers with the best possible experience is our top priority. Our motto, \"How Far Would You Drive For a Good Deal\" is a testament to what our guests will enjoy by doing business with us. As well as an amazing vehicle purchasing environment, we also offer a full service QuickLube, Service & Parts department.
Automotive Sales Associate / Product Specialist Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Live
- 401(K)
- Compensation: $ - $
Customer Service Consultant / Product Specialist Responsibilities:
- Offer assistance or direction to any customer who enters the car dealership
- Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
- Work directly with our employees and customers to develop relationships and help to enhance the sales process
- Explain product performance, application, and benefits to prospective customers
- Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses
Customer Service Consultant / Product Specialist Requirements:
- Enthusiasm and high energy throughout the sales workday
- Friendly, competitive personality, especially when handling objections & negotiating pricing
- Strong customer service, communication skills, computer and basic math skills
- Interest in training additional sales associates once you get up to speed and working in a team environment
- Clean driving record & valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $48,000 - $80,000