What are the responsibilities and job description for the Host/Hostess position at Not Your Average Joe's?
A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant! As a host/hostess, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.
What You Will Do
Requirements
As you may know, Not Your Average Joe’s is a neighborhood scratch kitchen that’s been in business for almost 30 years, and serves our communities, family and friends.
Everything we do is done with love, passion, and pride, with the simple goal of creating memorable dining experiences.
But it’s not just about what we do, but more so who we are.
Our core values of being guest obsessed and serving great food influence not just how we do business but are the cornerstone of the fun and welcoming environment we create here at Not Your Average Joe’s.
Our focus in all our hires is not just to ensure you’re the best fit for us,
But that we’re the best fit for you as well.
What You Will Do
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Utilize the Open Table system to maange the wait and handle reservations
- Answer phone calls and takes To Go orders
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
- Great pay
- Flexible schedules
- Growth opportunities
- Discounted Meals
- Paid Time off
Requirements
- Ability to communicate (speak, read, and write) in English.
- Basic computer skills.
- Ability to work in a high volume, fast-paced work environment.
- Arrive to work in time, well-groomed and proper work attite looking neat and professional
- Inspects restrooms, lobby and windows and cleans as neeed
- Bussing if needed
- Ability to stand for 4-8 hours
- Team Player
As you may know, Not Your Average Joe’s is a neighborhood scratch kitchen that’s been in business for almost 30 years, and serves our communities, family and friends.
Everything we do is done with love, passion, and pride, with the simple goal of creating memorable dining experiences.
But it’s not just about what we do, but more so who we are.
Our core values of being guest obsessed and serving great food influence not just how we do business but are the cornerstone of the fun and welcoming environment we create here at Not Your Average Joe’s.
Our focus in all our hires is not just to ensure you’re the best fit for us,
But that we’re the best fit for you as well.
Salary : $16 - $25