Collections Coordinator

Nossaman LLP is seeking a highly motivated Collections Coordinator to play a visible and impactful role in supporting the Firm’s financial performance and client relationships by helping scale and support the Firm’s collections operations as the Firm continues to grow.

This role is well‑suited for a proactive, results‑oriented professional who takes ownership of their work, anticipates issues before they escalate, and is comfortable partnering with attorneys and clients to drive timely resolution of outstanding receivables. As part of the Firm’s Finance team, the Collections Coordinator will collaborate closely with billing partners, clients, and Finance leadership to support consistent, thoughtful collections practices Firmwide.

Reporting to the Financial Operations Director, the Collections Coordinator works closely with Billing, Cash Receipts, Business Analytics, practice management, and other Finance team members across the Firm. This position offers meaningful growth potential for a candidate who demonstrates sound judgment, initiative, and the ability to operate with increasing independence and strategic insight over time.

The hourly range for the position of Collections Coordinator at Nossaman is approximately $43.59 to $53.85 per hour. The successful candidate’s annual compensation for this position is reasonably expected to be set between $85,000 and $105,000, depending on qualifications, experience, and other relevant factors.

Key Responsibilities:

• Serve as a primary collections partner for assigned billing and relationship partners, proactively monitoring aged accounts receivable and supporting appropriate follow‑up strategies.
• Communicate directly with clients to manage payment timing, resolve invoice questions, and maintain positive client relationships.
• Prepare, review, and analyze A/R aging reports, providing clear and actionable information to attorneys, inventory managers, and Finance leadership.
• Research billing discrepancies, resolve variances, and assist with short payments, including issues arising from e‑billing reductions or client guidelines.
• Identify recurring billing or payment issues and collaborate with Billing and practice support teams to improve processes and reduce future collection delays.
• Maintain clear, accurate collections notes and documentation in Aderant Expert and BillBlast to support transparency and continuity.
• Support payment application efforts, including reduction of unapplied cash and credit balances and assistance with reconciliations.
• Respond promptly and professionally to attorney inquiries and prepare financial summaries or context as needed.
• Contribute to month‑end, year‑end, audit activities, and Firm‑wide finance initiatives or special projects.

Experience & Qualifications:

• Bachelor’s degree required; business, accounting, or finance preferred.
• 5 years of relevant experience in collections, accounts receivable, billing, or law firm / professional services finance.
• Experience working directly with attorneys on collections matters required.
• Experience with Aderant Expert and BillBlast strongly preferred.
• Strong Excel skills strongly preferred; PowerPoint a plus.
• Excellent written and verbal communication skills, with the ability to interact professionally with attorneys, clients, and internal stakeholders.
• Strong organizational skills, attention to detail, and follow‑through.
• Demonstrated critical thinking and problem solving ability with a proactive, solutions‑oriented approach.
• Ability to manage competing priorities, meet deadlines, and exercise sound judgment.

As with all Firm positions, impeccable integrity, excellent judgment, discretion, and sensitivity to others are essential. Enthusiasm, intellectual curiosity, collaboration, and a good sense of humor are valued and appreciated.

Agency submissions are not being accepted at this time.

Nossaman is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is the Firm’s policy to take all employment actions and make all employment decisions without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, religion (including religious dress and grooming practices), religious creed, gender, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, national origin, ancestry, age, marital status or registered domestic partner status, citizenship status, physical or mental disability, medical condition, genetic information, reproductive health decision making, veteran or military status, or any other protected status under applicable law.

Nossaman LLP is a Fair Chance employer and will consider qualified applicants with arrest or conviction records for employment. Applicants will not be asked to provide information about any criminal history until a conditional offer of employment is extended. Employees at Nossaman have access to highly sensitive, confidential and valuable information of clients and others and certain criminal history may pose a significant risk to the Firm’s business operations and reputation.