Inside Sales/Customer Service Representative

NorX, LLC has an immediate opening for a Customer Service Representative to join our team in Lawrenceville, GA.

NorX, LLC. was organized in 1970. NorX is a distributor of rock crushing equipment, parts and other material handling parts and equipment.

Full time position: Monday – Friday, 8:00 AM – 5:00 PM

Primary responsibilities include:

• Handle incoming calls for replacement parts for aggregate-related equipment
• Identify customer needs and research parts
• Process customer inquiries, proposals and enter quotes/orders in a timely manner
• Administer entry of purchase orders and provide all backup needed to other departments
• Resolve order related problems, discrepancies, and customer related issues
• Accountable for order backlog management, tracking of orders and coordinating inbound/outbound shipments of parts
• Data Entry
• Filing
• Build and maintain customer relationships
• Perform other duties and/or special projects as required

NorX, inc. Employees Enjoy:

• Paid Vacation
• Paid Holidays
• Health Benefits; 401K
• Competitive Salary

Requirements:

• Aggregate industry experience preferred
• Ability to talk with customers by phone and receive orders
• Strong working knowledge of Microsoft Office applications including Outlook, Excel, and Word
• Excellent verbal and written communication skills
• Minimum 2 years inside sales experience in a high-volume environment preferred
• Ability to operate a forklift following safety policies
• Ability to occasionally lift up to 50 lbs.
• Ability to walk or stand for lengthy periods of time
• High work ethic, reliable and punctual in reporting for scheduled work
• Positive attitude and willingness to grow and contribute to overall team’s success
• Data Entry skills required
• Maintaining orderly paperwork
• Establish strong working relations with co-workers, customers and vendors
• High School or equivalent education

Other Requirements:

• Pass a pre-employment drug screen and pre-employment physical