Medical Registration Specialist

Full-Time Medical Secretary

Norwood Urgent Care
1030 Providence Highway, East Walpole, MA 02032

Are you looking to start or grow your career in healthcare? Whether you're entering the workforce for the first time or have years of experience, Norwood Urgent Care is looking for motivated, customer-focused Medical Secretaries to join our team.

As one of the busiest urgent care centers in the region, you'll work alongside experienced healthcare professionals in a fast-paced environment while making a meaningful impact on the patient experience. No prior medical experience is required- we provide comprehensive paid training.

Why Join Norwood Urgent Care?

• Competitive pay
• Full-time position with a consistent rotating schedule
• Work only 3–4 days per week
• Comprehensive paid training
• Opportunities for career growth within healthcare
• Supportive, team-oriented environment
• Health, dental, vision, PTO, and retirement benefits (based on eligibility)

Hours of Operation

• Monday–Friday: 8:00 AM – 7:00 PM
• Saturday–Sunday: 8:00 AM – 4:00 PM

This position consists of 11-hour weekday shifts with every other weekend required.

Example Rotating Schedule

Week 1

• Monday, Wednesday, Friday
• Saturday & Sunday

Week 2

• Tuesday, Thursday
• Weekend Off

Week 3

• Monday, Wednesday, Friday
• Saturday & Sunday

Week 4

• Tuesday, Thursday
• Weekend Off

This schedule provides predictable hours and built-in work/life balance.

Position Summary

The Medical Secretary is often the first person our patients meet. In this role, you'll help create a welcoming experience while managing front-office operations that keep our clinics running efficiently. Successful candidates are friendly, organized, dependable, and enjoy working in a fast-paced healthcare environment.

No medical office experience is required. We will teach you everything you need to succeed.

Responsibilities

• Welcome patients and visitors in a professional, friendly manner
• Register patients and verify demographic and insurance information
• Answer and direct incoming phone calls
• Schedule appointments when appropriate
• Maintain accurate patient records within our electronic medical record (EMR) and practice management systems
• Collect co-pays and process payments
• Assist patients by answering general questions and providing clear information
• Maintain patient confidentiality and comply with HIPAA regulations
• Support providers and clinical staff with administrative tasks
• Maintain a clean, organized front office, including light housekeeping duties
• Monitor and replenish office supplies
• Work collaboratively with the clinical and administrative team to provide outstanding patient care

Qualifications

• High school diploma or equivalent
• Excellent customer service and communication skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a fast-paced environment
• Comfortable using computers and learning new software
• Reliable, punctual, and team-oriented
• Previous customer service, receptionist, retail, hospitality, or medical office experience is a plus—but not required

Work Environment

• Fully on-site position
• Fast-paced urgent care setting
• Frequent interaction with patients, providers, and staff
• Standing, walking, and light lifting may be required throughout the shift

Join Our Team

At Norwood Urgent Care, we're committed to providing exceptional patient care while creating a positive workplace where employees can learn, grow, and build rewarding careers in healthcare. If you're dependable, compassionate, and enjoy helping others, we'd love to hear from you.

Apply today and become part of the Norwood Urgent Care team.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to work every other Saturday and Sunday from 8am to 4pm?

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Salary : $20 - $26