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Insurance Account Manager

Norwood Insurance Agency
Groveland, MA Full Time
POSTED ON 9/12/2026
AVAILABLE BEFORE 1/10/2027

Norwood Insurance Agency has been voted the number 1 Insurance Agency in Merrimack Valley & Greater Haverhill by the Haverhill Gazette and the Eagle Tribune for 3 years in a row. They were also awarded the Number 1 Service Agency in Merrimack Valley by the Merrimack Valley Chamber of Commerce.

We are looking for a licensed insurance professional looking for a fast-growing agency (Annual growth of over 100% in commercial / over 35% overall), we are technology friendly with dynamic leadership and love our clients and to have fun as a team. This is a very exciting career opportunity as we are definitely not your typical sleepy agency, we have energy, drive, and we love taking care of our clients!

We are family-owned and family-oriented insurance agency looking for the right person who has experience in property & casualty insurance focused on commercial & personal lines. This role can be full time or "school hours" for parents looking to get back in the game!

Norwood Insurance Agency is looking for a Personal/Commercial Customer Service Representative with 3–5 years’ experience. Applicants should be self-motivated, detail-oriented and extremely customer centric with a valid or expired P&C insurance License.

Ideally, you would have following credentials:

The Basics:

  • Personal & Commercial Insurance experience in writing new business as well as helping to manage our existing commercial and personal lines clients.
  • A Massachusetts Property and Casualty Insurance License (past or present)
  • Excellent phone, email and interpersonal communication skills
  • Friendly and outgoing personality with customer service experience
  • Microsoft Office skills and an ability to adapt to new technology.
  • Ability to work with multiple carriers and applicants via ACORD forms and Carrier Supplemental Insurance applications.
  • Ability to cross/upsell additional lines of business with current clients.

Bonus:

  • Insurance agency employment experience
  • Experience with Agency Management systems (Vertafore AMS360)
  • Experience in selling and/or servicing insurance clients

Job Type: Permanent

Pay: $50,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Property & Casualty insurance: 3 years (Required)
  • Commercial Insurance: 2 years (Required)

Work Location: In person

Salary : $50,000 - $70,000

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