Receptionist - Casual - Marshfield

JOB REQUIREMENTS: WHO WE ARE: Wood County Norwood Health Center has a

great passion for helping the members of our community. As an employer,

we strive to provide a work environment where diversity and differing

opinions are valued, creativity is encouraged, continuous learning and

improvement are fostered, teamwork and open/honest communication are

encouraged, and meeting customer needs through quality services is a

shared goal across all departments. If you have a clerical background

and a passion to help the members of our community, please consider

joining our team! Purpose of Classification The purpose of positions in

this classification is providing efficient operation of the switchboard

and lobby. The work is performed under the supervision of the Health

Information Supervisor. Essential Duties And Responsibilities The

following duties are normal for this classification. These are not to be

construed as exclusive or all-inclusive. Other duties may be required

and assigned. 1. Operate the switchboard in an efficient manner:

directing all incoming calls to the appropriate person as soon as

possible; if a call cannot be placed, taking an accurate message and

directing it to the appropriate person; assist staff/patients in placing

calls; immediately contact maintenance personnel or department manager

when problems arise with the switchboard system. 2. Maintain control of

the facility vehicle schedule and keys and transfer keys and clipboard

to the Admissions Unit at the end of every shift. 3. Monitor lobby area.

Greet, screen and direct all visitors to appropriate areas. The

appropriate staff will be notified of all visitors to the facility

before visitors are directed to a destination in the building. Monitor

residents and/or situations in the lobby, with notification of the

appropriate person/unit should problems arise. 4. Turn on/off lights and

lock specified areas of the building at the beginning/end of the shift.

• Assist in the daily routine and maintenance of the lobby and
  
  

reception areas. Ensure that all areas of the lobby and desk are neat,

clean and orderly at all times. Water lobby plants per schedule. Assist

in sales/payment of meal tickets and articles for sale in the lobby

area. 6. Perform other clerical tasks as needed (sorting, calculating,

collating, stapling, proofreading, etc.) 7. Use interpersonal skills

effectively to build and maintain cooperative working relationships. 8.

Follow general policies and procedures to contribute to the efficiency

of the main lobby and Norwood Health Center in general. Report to work

on time and as scheduled, allowing transitional time for communication

between the daytime and evening receptionist. All absences from work

will be cleared through the Health Information Supervisor with enough

time given so a substitute can be found. 9. Attends mandatory training.

• Responsible to know and practice the Safety policies of the County.
  
  

Perform all job tasks in a safe and prescribed manner. 11. Any other

duties as may be assigned. \*\*\*\*\* OTHER EXPERIENCE AND

QUALIFICATIONS: -At least one year of related clerical experience

Preferred. -Previous Reception And/or Telephone Experience Preferred.

• Must be able to maintain a pleasant disposition at all times.
• Knowledge of computer data entry. -Ability to work independently and
  
  

with minimal supervision. -Able to demonstrate flexibility with

assignments. -Ability to concentrate. -Accuracy is essential in all

aspects of job responsibilities. -Able to exercise judgement, especially

where clientele are involved. -Excellent listening skills, written and

oral communication skills, including English usage, grammar, punctuation

and style. Basic equipment used: Computer, keyboard, mouse and monitor;

telephone; calculator; copy machine and printer. \*\*\*\*\* APPLICATION

INSTRUCTIONS: Apply Online: https://careers.woodcountywi.gov/