Human Resources Generalist

Fulfills the mission of Norwich University by overseeing a broad range of functions, including compensation, new hire onboarding, compliance, performance management, wellness, position control, audits, and unemployment claims. This role serves as a key point of contact for employees and supports the organization in maintaining a positive and productive workplace.

Hybrid work schedule may be authorized for this position. 

Essential Functions

1. Assists in facilitating the day-to-day operations and works closely with HR Coordinators
2. Ensure timely and accurate processing of changes into the HRM system
3. Performs routine tasks required to administer and execute human resource programs, including but not limited to compensation; position reviews; disciplinary matters; disputes and investigations; performance and talent management; recognition, and morale; occupational health and safety; and training and development.
4. Maintains position control of exempt and non-exempt positions
5. Coordinates hiring processes for employees
6. Prepares audits, reports and surveys to support HR operations and ensure compliance
7. Oversees wellness initiatives.
8. Facilitates employee contracts, offer letters and salary increase processes and coordinates with the Finance Department
9. Ensures timely processing of unemployment claims and appeals
10. Evaluates hardware, software and processes utilized in HR functions and recommends improvements
11. Trains designated colleagues on compensation, payroll, and retirement processes
12. Leads or assists with HR projects and initiatives
13. Prepares and delivers written and oral reports, briefings or training sessions as required
14. Ensures compliance with federal, state, and local employment laws and regulations, as well as Norwich University policies, and best practices; reviews policies and practices to maintain compliance.
15. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment laws.

Other Functions:

1. Maintains confidentiality of sensitive and private information.
2. Communicate with employees, students, and others in a respectful and clear manner.
3. Serves on University committees, councils, workgroups, or other designated bodies as assigned.
4. Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related system and software.
5. Speaks, reads, and writes in English.
6. Communicates by telephone, email, letter, in person, or other means of device.
7. Performs other tasks as assigned by supervisor.

Reuirements:

• Bachelor's degree required. Bachelor's degree in human resources, management, business, or related field preferred. Relevant experience may substitute for some education.
• 2 years of experience in human resources, compensation, payroll, business administration, retirement plans or closely related field, higher education, or non-profit setting.
• Certificate in Human Resources Management SHRM -(S)CP or (S)PHR preferred.
• Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook). Banner or similar HRMS experience preferred.
• Able to sit, squat, reach, push, pull and manipulate related equipment; lift 15 pounds; travel outdoors to various parts of the campus.
• Work some evening or weekend hours.

Environmental Conditions

• Indoor work at a computer workstation
• Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.