What are the responsibilities and job description for the Field Communications Coordinator position at Norwex USA?
Key Responsibilities
- Collaborate with internal stakeholders (Marketing, Training, Digital, etc.) to plan and implement strategic communication campaigns aligned with company goals.
- Write, edit, and execute Consultant-facing communications, including emails, SMS/text messages, social media content, internal announcements, digital toolkits, and other resources.
- Support content development and asset coordination for field-facing promotions, incentive programs, product launches, and training initiatives.
- Act as a project manager to review communication and creative projects using a creative project management platform, ensuring alignment on timelines, deliverables, and approvals.
- Maintain communications calendars and manage production schedules for communication deliverables.
- Ensure consistent brand voice and messaging across all communication touchpoints.
- Optimize message delivery through appropriate channels based on business objectives and Consultant behavior.
- Monitor feedback and engagement data to assess communication effectiveness and inform future strategies.
- Support leadership communications and field-facing presentations as needed.
Required Skills & Qualifications
- Bachelor’s degree in Communications, Marketing, Journalism, or a related field.
- Minimum of 3 years of experience in a communications, content development, or field marketing role.
- Exceptional writing and editing skills with a focus on clarity, tone, and engagement.
- Strong project management capabilities with proven ability to manage deadlines and coordinate cross-functional inputs.
- High attention to detail and organizational skills.
- Experience working with project management and content collaboration platforms.
- Familiarity with digital communication platforms, including email marketing tools, SMS systems, and social media.
- Ability to work effectively in a fast-paced, and deadline-driven environment.
- Must be agile and be able to pivot quickly and effectively in dynamic conditions.
Preferred Qualifications
- Experience in direct sales, network marketing, or a similar field-based sales model.
- Understanding of Consultant/distributor engagement dynamics and field communication best practices.
- Experience with CRM systems or marketing automation tools.
- Experience working with consumer products companies, especially those with distributed or independent sales teams.
Equal Opportunity Employer
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