What are the responsibilities and job description for the Scheduler/Medical Records position at Norwalk Nursing and Rehab?
Job Title: Scheduler
Employment Type: Full-Time
At Campbell Street, you’ll find purpose, growth, and a team that has your back. We’re committed to creating a workplace where you can thrive – personally and professionally, while making a real difference in the lives of others. If you’re ready to be part of a team that truly cares – we’re ready for you.
ABOUT CAMPBELL STREET
- Great Place to Work® Certified
- Same-Day Pay Flexible Scheduling
- 401(k) Match Certification Reimbursement
Mission: Developing Exceptional People Who Drive Extraordinary Care
SMART Values: Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency
Extra Perks
- Referral Bonus opportunities for ALL positions
- Succession planning – true career growth planning & opportunities
- Annual leadership development summits
- Scholarship opportunities
Position Summary:
This role plays a vital part in ensuring the smooth and efficient scheduling of staff to meet the needs of our residents. The Scheduler will work closely with the management team to maintain adequate staffing levels while adhering to labor laws and company policies.
Responsibilities and Duties:
- Create, maintain, and adjust staff schedules to ensure adequate coverage for all shifts.
- Monitor and track staff attendance, tardiness, and shift swaps.
- Coordinate coverage for unplanned absences, vacations, or special events.
- Communicate schedule updates and changes promptly to staff members.
- Collaborate with department heads to forecast staffing needs based on census and regulatory requirements.
- Maintain accurate records of schedules, hours worked, and shift changes.
- Assist with onboarding new staff by integrating them into the scheduling system.
- Monitor and manage overtime to ensure cost efficiency and compliance with labor policies.
- Ensure coverage during staff shortages by working on the floor when necessary.
- Provide regular reports to management on staffing trends and issues.
- Handle scheduling-related inquiries and resolve conflicts in a timely and professional manner.
BENEFITS: At Campbell Street, we believe in taking care of our employees just as they care for others. We offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Whether you're looking for great insurance options, financial security, or educational support, we’ve got you covered.
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- Long-Term & Short-Term Disability
- Paid Life Insurance Policy Additional Voluntary Life Insurance
- Accident & Critical Illness Insurance
- Matching 401(k) Retirement Plan
- Same-Day Pay
- Generous Paid Time Off (PTO)
- Employee Assistance Program (EAP)
Important Notice:
Campbell Street will never ask candidates to pay for job placement, training, or provide banking or financial information during the hiring process. If you receive an unsolicited offer or interview request that seems suspicious, please contact us directly at adekkers@campbellstreetsl.com to verify its legitimacy.
Campbell Street provides equal employment opportunities (EEO) to all employees and applicants in accordance with applicable federal, state, and local laws. We prohibit discrimination and harassment of any type and make all employment decisions based on qualifications, merit, and business needs.
Qualifications and Experience:
- High school diploma or equivalent; an associate degree in business administration or a related field is a plus.
- Previous experience in scheduling, staffing, or administrative roles, preferably in a healthcare setting.
- Must hold an active CNA license in the state of Iowa.
- Familiarity with scheduling software and systems (experience with Paycom is a plus).
Required Skills and Abilities:
- Exceptional organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to handle multiple priorities and work in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Problem-solving skills and the ability to make decisions under pressure.
- Attention to detail and accuracy in scheduling and record-keeping.
- Flexibility and willingness to step into caregiving roles as needed.
Physical Demands:
- Frequently required to sit, stand, and walk for extended periods.
- Use of hands and fingers to operate office equipment, including computers and phones.
- Occasional lifting of up to 20 pounds.
- Ability to work in an office environment with regular interruptions.