What are the responsibilities and job description for the Security Officer position at Northwood Investors LLC?
COMPANY: Northwood Office
TITLE: Security Officer
LOCATION: Charlotte, NC
REPORTS TO: Security Supervisor
Firm Overview:
Northwood Office was established by Northwood Investors LLC – a privately-held, global real estate investment and management firm – to provide a complete approach to fulfilling office space needs. By acquiring most of the Ballantyne interests of The Northwood Office, one of the Southeast’s most prominent developers, Northwood Office will build upon a successful foundation of responsible development, industry expertise and solid reputation. Currently, the organization is primarily focused on growing Ballantyne Corporate Park, a 535-acre master-planned community. Northwood’s Ballantyne portfolio includes more than four million square feet of Class A office space, as well as nearly 600 hotel rooms, versatile meeting and event venues, upscale dining, spa and golf through its hospitality division. Throughout its diverse business units, Northwood’s associates share a common goal to exceed expectations.
Job Description:
The Security Officer is responsible for maintaining a safe and secure environment for tenants, guests and employees of Ballantyne Corporate Park by patrolling and enforcing safety policies, conducting preventative inspections of the facilities and assisting with investigations.
Key Responsibilities:
- Provide superior security service to tenants, guests and employees of Ballantyne Corporate Park
- Promptly respond to any security requests
- Perform building checks, making sure exterior doors are secure; check parking lots, street lighting; report any deficiencies observed
- Allow building or suite access for approved contractors
- conduct vehicle patrols for unauthorized personnel on property, buildings, common areas, parking decks, and construction sites
- Contact police or fire departments when necessary
- Complete other duties as assigned by the Director of Security
Education & Experience:
- High school diploma required. College degree preferred.
- Experience in field of physical security, law enforcement and military.
Key Attributes and Skills:
- superior customer service, report writing, interpersonal and communication skills
- Proficiency with Microsoft Office Suites to include Word, Outlook
- Valid NC or SC driver's license required
- Basic knowledge of CCTV
- Must be able to operate fire panels with the ability to enable/disable points and needs to have a good understanding of how fire systems work.
- Required availability to work evenings weekends and holidays (8 or 12 hour shifts).
#LI-ONSITE
Qualifications:
Education
- High school diploma or GED
Skills and Experience (Essential)
- At least 18 years of age
- Valid US State Driver-s license or an international driver-s license
- Able to read, communicate effectively in English and have superb interpersonal skills
- Must be able to work well under pressure while retaining tact and composure when resolving employee or guest complaints
Skills and Experience (Preferred)
- One or more years in a security position at a reputable firm
- Computer skills
- Fluency in Spanish and English