Administrative Assistant, Head Start

Who We Are

At NOCAC, we believe strong communities start with strong families—and strong families start with early childhood support.

Our Head Start program serves children and families with compassion, structure, and purpose. Behind every successful classroom is a team making sure the details are right—and that’s where you come in.

About the Role

This isn’t your typical administrative job.

You’ll be the person who keeps critical systems running—ensuring children’s records are accurate, staff have the tools they need, and our program stays compliant and effective.

If you love organization, systems, problem-solving, and helping others succeed behind the scenes, you’ll thrive here.

A Day in This Role Might Include

• Entering and verifying child and family data in ChildPlus
• Troubleshooting a data issue for a teacher or manager
• Running reports to help leadership make decisions
• Updating forms or improving a workflow to make things easier for staff
• Coordinating documents for a newly enrolled family
• Following up with a medical office for required records
• Helping prepare materials for a training or event
• Helping at the front desk for

Every task you complete helps ensure children receive the services they need.

What You’ll Be Responsible ForData & Systems (Core Focus)

• Maintain accurate, complete records in ChildPlus and other systems
• Monitor data quality and resolve discrepancies
• Generate reports for compliance and program tracking
• Support digital forms, workflows, and system improvements
• Train and assist staff with data entry and reporting tools
• Handle sensitive information with a high level of confidentiality

Administrative Support

• Maintain organized electronic and paper filing systems
• Prepare and distribute forms, packets, and program materials
• Support enrollment processes (waitlist, acceptance, records)
• Coordinate purchase orders and vendor communication
• Assist with training preparation and logistics
• Provide general office and front desk support as needed

Program Support

• Assist with in-kind tracking and reporting
• Support updates to policies and procedures
• Communicate effectively with staff and partners
• Participate in recruitment and community engagement activities

What We’re Looking ForRequired

• High school diploma or GED
• At least 2 years of administrative, data entry, or related experience
• Experience working with databases or data systems
• Strong attention to detail (this role depends on accuracy!)
• Ability to manage multiple tasks and stay organized
• Proficiency with Microsoft Office and/or Google Workspace

Preferred

• Associate’s degree or equivalent experience
• Experience with ChildPlus or similar systems
• Experience with reporting tools or workflow systems
• Medical terminology familiarity

What Makes Someone Successful in This Role

• You enjoy working behind the scenes and getting things right
• You’re naturally organized and notice small details others miss
• You’re comfortable with technology and learning new systems
• You’re helpful, patient, and able to support staff with questions
• You take ownership of your work and follow through

Additional Requirements

• Valid Ohio driver’s license and insurable record
• Ability to pass background check, drug screening, and physical
• Commitment to confidentiality and professional boundaries
• Ability to work with individuals from diverse backgrounds

Why Join NOCAC?

• Purpose-driven work that directly supports children and families
• Stable, full-time, year-round position
• Supportive team environment
• Opportunity to improve systems and make a real impact

Apply Today

If you’re someone who finds satisfaction in organization, accuracy, and helping others succeed—we’d love to meet you.

Job Type: Full-time

Pay: $18.24 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $18 - $21