What are the responsibilities and job description for the Front Office Assistant position at Northwestern Counseling & Support Services Inc?
Northwestern Counseling & Support Services, Inc. (NCSS) is seeking a Front Office Assistant to join our team! The ideal candidate would be able to work a flexible schedule between the hours of 8:00 am – 7:00 pm, Monday – Friday.
Key Responsibilities:
- Greeting clients
- Managing a multi-line phone system
- Navigating the electronic medical records & automated scheduling software
- Maintaining multiple priorities in a fast-paced environment
- Maintaining strict client and operational confidentiality
Requirements:
- Proficiency in the use of modern technology
- Reception/customer service experience
- Health care administration/medical records management experience
- Ability to work independently and with a variety of personalities
- Positive attitude
- Strong oral and written communication skills
Candidates who are solution-focused, detail-oriented, self-motivated, and have a desire for continuous learning will be considered.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
High School Diploma
