What are the responsibilities and job description for the Dispatcher - EMT position at Northwest Rescue?
Position Overview:
The Communication Specialist will be responsible for coordinating emergency and non-emergency calls, supporting field personnel, and maintaining smooth operations in a fast-paced environment. This position requires exceptional communication skills, critical thinking, and the ability to remain calm under pressure.
Key Responsibilities:
- Manage incoming and outgoing communications for emergency and non-emergency situations.
- Dispatch medical teams efficiently using communication systems and protocols.
- Collaborate with EMS personnel and partner organizations to ensure coordinated response efforts.
- Maintain accurate documentation and records of calls and dispatch activities.
- Identify and resolve communication challenges in real-time to support seamless operations.
Qualifications:
- Proven experience in **Medical Dispatch** operations.
- Background in the **private sector of EMS**.
- Ability to work **independently** and demonstrate professional judgment.
- Strong multitasking and problem-solving skills.
- Excellent verbal and written communication abilities.
- Familiarity with dispatch systems, communication technologies, and EMS protocols.
Preferred Skills:
- Certifications in emergency dispatch (e.g., EMD, EFD, EPD) are a plus.
- Experience working in high-pressure environments.
- Technological proficiency with dispatch software and radio systems.
Why Join Northwest Rescue?
Impactful Work: Make a meaningful difference in the lives of others every day.
Professional Growth: Opportunities for advancement and continued professional development.
Team Environment: Join a supportive and mission-driven team of EMS professionals.
Competitive Compensation: Offering a comprehensive benefits package and competitive pay.
For more information about Northwest Rescue and our commitment to excellence in EMS, visit http://www.nwrescue.org.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
License/Certification:
- EMT License (Required)
Work Location: In person
Salary : $22