What are the responsibilities and job description for the Resource Specialist - 56,208 - 64,943, DOE position at Northwest Regional Development Commission?
Dancing Sky Area Agency on Aging is seeking a full-time, Minnesota Aging Pathways, formally the Senior LinkAge Line Resource Specialist position. Specialists will provide long-term care options counseling by phone to help consumers understand service options and implement community resources that promote choice and independence.
We utilize a person-centered model to link people to services that will help them remain in their homes and promote healthy aging. Minimum of a bachelors degree in social work, nursing, or a related degree. Or a minimum of 4 years experience in human services.
Professional Skills
Excellent verbal and written communication
Active listening and empathetic communication
Ability to build trust and rapport over the phone
Ability to explain information clearly and calmly
Problem-solving and critical-thinking skills
Professional and courteous phone etiquette
Ability to assist individuals with different needs and communication styles
Strong organization and attention to detail
Reliable and dependable
Ability to maintain confidentiality and privacy
Comfortable documenting calls and maintaining accurate records
Ability to remain calm and professional in difficult situations
Ability to work independently and as part of a team
Commitment to providing high-quality client support
Grade 4 Program Specialist 2. Salary Range $56,208-$64,943 plus benefits. Applicants within 35 miles of Warren will be expected to work in Warren at least 3 days a week. Applicants outside the 35-mile radius will be an allowed work from home status. Applicants must be within a 45-mile radius of the 21-county planning and services area if you do not live within the 21-county planning and service area. Work from home status is assigned to a primary residence in or with in the 45-mile radius of the 21-county planning and services area designated at hire.
Please Submit Application, Cover Letter, Resume, And References To
Northwest Regional Development Commission
Attention: Heather Pender
109 South Minnesota Street
Warren, MN 56762 or email: heather@nwrdc.org (OR CLICK ON THE ''APPLY'' BUTTON).
BIPOC candidates encouraged to apply.
We are an Equal Opportunity Employer M/F/ Disabled/ Veterans
recblid 90gwjq4s6r633js20mfngtbpj4w1ns
We utilize a person-centered model to link people to services that will help them remain in their homes and promote healthy aging. Minimum of a bachelors degree in social work, nursing, or a related degree. Or a minimum of 4 years experience in human services.
Professional Skills
Excellent verbal and written communication
Active listening and empathetic communication
Ability to build trust and rapport over the phone
Ability to explain information clearly and calmly
Problem-solving and critical-thinking skills
Professional and courteous phone etiquette
Ability to assist individuals with different needs and communication styles
Strong organization and attention to detail
Reliable and dependable
Ability to maintain confidentiality and privacy
Comfortable documenting calls and maintaining accurate records
Ability to remain calm and professional in difficult situations
Ability to work independently and as part of a team
Commitment to providing high-quality client support
Grade 4 Program Specialist 2. Salary Range $56,208-$64,943 plus benefits. Applicants within 35 miles of Warren will be expected to work in Warren at least 3 days a week. Applicants outside the 35-mile radius will be an allowed work from home status. Applicants must be within a 45-mile radius of the 21-county planning and services area if you do not live within the 21-county planning and service area. Work from home status is assigned to a primary residence in or with in the 45-mile radius of the 21-county planning and services area designated at hire.
Please Submit Application, Cover Letter, Resume, And References To
Northwest Regional Development Commission
Attention: Heather Pender
109 South Minnesota Street
Warren, MN 56762 or email: heather@nwrdc.org (OR CLICK ON THE ''APPLY'' BUTTON).
BIPOC candidates encouraged to apply.
We are an Equal Opportunity Employer M/F/ Disabled/ Veterans
recblid 90gwjq4s6r633js20mfngtbpj4w1ns
Salary : $56,208 - $64,943