What are the responsibilities and job description for the Front Desk Receptionist/Office Support position at Northwest Propane Gas Co?
About Us
Northwest Propane is a Top 50 Nationally Ranked Propane Retailer based in the Dallas/Fort Worth Metroplex. Our core businesses include residential and commercial propane deliveries throughout North Texas along with wholesale propane transport services, propane Autogas vehicular engine conversion services, and bulk propane refueling infrastructure installation services in Texas, Oklahoma, Louisiana, and Arkansas.
Since 1946, our mission has been to provide our customers with a level of service that can’t be matched by our competitors. Our family-owned operation has grown to be the largest propane provider in the North Texas area, and we are looking for hardworking, customer service-oriented individuals to join our team.
Job Overview
We are seeking a professional and friendly Front Counter Receptionist with the ability to also work as office support, to join our team. The ideal candidate will serve as the first point of contact for customers, ensuring a welcoming and efficient experience both in person and over the phone. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. This job is a 40 hours per week working through the winter on the front desk with the ability to transition to office support in AR or AP in the spring.
Duties
- Greet and assist customers at the front counter in a courteous and professional manner.
- Manage multi-line phone systems, directing calls appropriately and taking messages when necessary.
- Accurately enter customer fuel orders calls for their home or business and confirm details as needed.
- Provide general information to customers regarding services, products, or policies.
- Support administrative functions such as filing, scanning, and maintaining front desk organization.
Skills
- Experience with front desk operations and multi-line phone systems is essential.
- Previous receptionist, customer service, or administrative experience is a plus.
- Strong verbal and written communication skills.
- Proficiency with computers and basic office software (MS Office, email, data entry systems).
- Excellent organizational skills and attention to detail.
- Ability to handle multiple tasks and prioritize effectively.
- Professional appearance and positive attitude.
- Experience in Accounting such as Accts. Payable & Accts. Receivables
- Quickbooks a plus
Job Type: Full-time
Pay: From $19.00 per hour
Work Location: In person
Salary : $19