Content & Editorial Manager

Description

Position Description 

The Content & Editorial Manager serves as the University’s lead writer, editor and steward of brand voice, ensuring clarity, accuracy and consistency across all University communications. This position manages the editorial tone and message quality of University content, oversees editing and approval of email communications in Emma and supports communication plan development and implementation. The Content & Editorial Manager also serves as the University’s designated Public Information Officer (PIO) and an active member of the Crisis Communications Team, responsible for drafting crisis-related communications and acting as spokesperson when appropriate. In coordination with the Director of Marketing and Communications, this role helps safeguard institutional reputation through clear, timely and strategic communication. 

This is a full-time, exempt position which reports to the Director of Marketing and Communications. 

Essential Functions 

• The duties and responsibilities of this position include, but are not limited to: 
• Serve as the University’s lead writer and editor, ensuring quality, accuracy and brand alignment across all written content 
• Manage and maintain NNU’s editorial voice and style, ensuring consistency across digital, print and email communications 
• Serve as the University’s Public Information Officer (PIO), acting as spokesperson during crises, media events, and managing public statements 
• Write and edit official University press releases, public statements and media communications in collaboration with the Director of Marketing & Communications and the Community & Media Relations Director 
• Serve as an active member of the Crisis Communication Team, contributing to crisis response planning and execution 
• Oversee message tone and quality control for all University email communications in EMMA (email system) 
• Assist in writing and editing communication plans in partnership with the Director of Marketing & Communications 
• Collaborate cross-departmentally to maintain clear, mission-driven messaging across all platforms 
• Serve as the University’s brand voice champion, providing guidance and editorial support to ensure messaging consistency across departments 
• Collaborate with the Social Media Manager to ensure alignment between social media tone, public messaging and institutional voice 
• Receive and interpret social and media monitoring updates from the Social Media Manager, identifying potential communication needs, reputational risks or response opportunities, and collaborate with the Director of Marketing & Communications on appropriate messaging or escalation 
• Participate in or complete required Public Information Officer training if not already certified 
• Perform other duties as assigned 

Requirements

Required Qualifications 

• Bachelor’s degree 
• 3 years of related professional experience  
• Demonstrated excellence in writing and editing across multiple communication platforms 
• AP Style proficiency and working knowledge of editorial best practices 
• Ability to manage multiple projects and deadlines with exceptional attention to detail 
• Strong interpersonal and communication skills with the ability to adapt tone and message for diverse audiences 
• Experience managing institutional voice and brand tone 
• Familiarity with email marketing platforms and digital communication tools 
• Ability to work effectively in crisis situations, maintaining composure and professionalism under pressure 
• Highly motivated self-starter with strong organizational and time management skills 
• Ability to maintain a high degree of confidentiality 
• Commitment to and understanding of the University’s mission, vision and values 

Compensation 

Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development and a retirement program. 

Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religious preference.