Warehouse Coordinator (Driver Check-in/Check-out Coordinator)

Position Summary

The Driver Check-In Coordinator serves as a critical administrative and operational support role responsible for managing driver arrivals and departures, verifying shipment documentation, conducting yard checks, and maintaining accurate records within company systems. This position acts as a key communication hub between drivers, warehouse personnel, and operations management to ensure freight movements are accurately documented, compliant, and executed efficiently.

The ideal candidate is highly organized, detail-oriented, proficient with Outlook and Warehouse Management Systems (WMS), and capable of managing multiple priorities in a fast-paced transportation environment.

Essential Duties and Responsibilities

Driver Check-In and Check-Out

• Greet and check in drivers upon arrival.
• Verify driver paperwork for completeness and accuracy.
• Ensure all required shipping and transportation documents are properly completed and signed.
• Check drivers out upon departure and confirm all paperwork has been collected and processed.
• Communicate dock assignments, loading/unloading status, and operational updates to drivers.

Documentation & Administrative Support

• Review Bills of Lading (BOLs), manifests, load paperwork, and other transportation documents for accuracy.
• Ensure shipment documentation matches scheduled loads and system records.
• Identify and resolve discrepancies before loads are released.
• Maintain accurate records and filing of transportation documents.
• Process data entry and update shipment information in company systems.

Yard Management

• Conduct routine yard checks to verify trailer locations and status.
• Monitor trailer inventory and report discrepancies.
• Maintain accurate yard tracking within the WMS and other operational systems.
• Communicate trailer movements and yard conditions to operations staff.

Communication & Coordination

• Serve as the primary point of contact for drivers entering and leaving the facility.
• Coordinate with warehouse personnel, transportation teams, and management to ensure smooth operations.
• Respond promptly to emails and operational communications.
• Escalate issues impacting service, compliance, or operational efficiency.

Compliance & Accuracy

• Ensure adherence to company policies, transportation procedures, and safety requirements.
• Maintain confidentiality and accuracy of operational records.
• Support audits and reporting activities as needed.
• Promote a safe and professional work environment.

Required Qualifications

• High school diploma or equivalent required.
• Minimum 1-2 years of administrative, transportation, logistics, warehouse, or dispatch experience preferred.
• Experience working in a fast-paced operations environment.
• Strong data entry and document verification skills.
• Ability to prioritize tasks and manage multiple responsibilities simultaneously.

Required Skills & Technical Skills

• Proficient in Microsoft Outlook including email management and calendar functionality.
• Experience with Warehouse Management Systems (WMS) required.
• Strong computer and data entry skills.
• Working knowledge of Microsoft Office applications, including Excel and Word.

Professional Skills

• Exceptional attention to detail and accuracy.
• Strong organizational and time management abilities.
• Excellent written and verbal communication skills.
• Ability to identify and resolve documentation discrepancies.
• Dependable, professional, and customer-service oriented.
• Ability to work independently and as part of a team.

Physical Requirements

• Ability to move between office and yard environments throughout the day.
• Ability to walk the yard to conduct trailer and equipment inspections.
• Ability to stand, walk, bend, and sit for extended periods as needed.
• Ability to work in varying weather conditions while conducting yard checks.

Success Factors

The successful Driver Check-In Coordinator will:

• Ensure 100% accurate driver and shipment documentation.
• Maintain real-time visibility of yard inventory and trailer locations.
• Communicate effectively with drivers and internal teams.
• Minimize paperwork errors, shipment delays, and compliance issues.
• Demonstrate exceptional attention to detail and administrative accuracy.

This position is a highly critical administrative role that directly impacts transportation efficiency, shipment accuracy, customer service, and overall operational success.