What are the responsibilities and job description for the Medical office Front Desk position at Northwest Florida ENT?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
NORTHWEST FLORIDA ENT
Position: Front Office
www.nwfent.com
1 ENT surgeon, 1 Hearing aid specialist, 1 Physician Assistant, 2 Nurse Practitioner.
Allergy Clinic, Sleep Lab, and Physical Therapy.
Allergy Clinic, Sleep Lab, and Physical Therapy.
General Summary of Duties: Responsible for a variety of clerical and greeting patients promptly to check in/out into a Practice Management System AthenaNet.
Essential Functions:
Develop and maintain proficiency in the use of the Practice Management System AthenaNet.
- Answer phones with a high call volume.
- Welcoming patients into the practice with a positive representation.
- Response to patient communication using phone calls, emails, secured text, and the AthenaNet portal.
- Maintains files and records in a confidential manner.
- Assist in the care and maintenance of department equipment and supplies.
- Retrieves medical records request and referrals.
- Demonstrates home sleep testing and proper uploading of data.
Performance Requirements:
- Knowledge, Skills and Abilities. Knowledge of ENT medical terminology and office procedures.
- Knowledge of English grammar, spelling and punctuation to type simple correspondence with patients.
- Knowledge of basic arithmetic to make simple calculations for collecting payments, co-pays, and insurance allowable.
- Skill in using computers and applications.
- Ability to read, understand and follow oral and written instructions.
- Ability to establish and maintain effective working relationships with staff.
Education: High school graduation or GED. Completion of medical terminology course preferred.
Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.
Physical/Mental Demands: Work may require some hand dexterity for office machine operation, frequent stooping and bending to files and supplies. Manual dexterity for using a calculator and computer keyboard.
We offer a competitive hourly rate commiserate with experience.
Experience:
- Minimum of one-year work experience in a medical office setting preferred.
Benefits:
- Health Benefits. (Health, Vision, Dental, Pet insurance, etc)
- Paid Time Off (PTO) at employee discretion
- Paid Clinic Holidays
- 401K
Schedule:
- Monday to Friday 7 AM-5 PM. Four-day weeks (4/10's) are an option.
Work Location:
- One location: 310 Racetrack Road NW, Fort Walton Beach, FL