Senior Front Desk Receptionist

Job Overview
We are seeking a highly organized and personable Senior Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess exceptional customer service skills, strong administrative capabilities, and the ability to manage multiple responsibilities efficiently. This role requires a professional with excellent communication skills, proficiency in office management, and a keen eye for detail to ensure smooth daily operations. The Senior Front Desk Receptionist will play a vital role in creating a welcoming environment while supporting various administrative functions to enhance overall office productivity.

Duties

• Manage patient appointments, ensuring efficient scheduling and timely follow-up to optimize clinic flow.
• Serve as the primary point of contact for patients, providing compassionate assistance and addressing inquiries or concerns effectively.
• Coordinate communication between patients, healthcare providers, and administrative staff to facilitate smooth care delivery.
• Maintain accurate medical records and documentation in compliance with privacy regulations and organizational policies.
• Support medical staff with administrative tasks such as insurance verification, billing support, and data entry.
• Assist in onboarding new patients by explaining procedures, collecting necessary information, and ensuring a welcoming environment.
• Collaborate with clinical teams to streamline patient care processes and improve overall service quality.

Skills

• Proven experience working in a medical office environment with familiarity in healthcare workflows.
• Strong knowledge of medical terminology to accurately interpret clinical information.
• Excellent organizational skills with the ability to manage multiple tasks efficiently in a fast-paced setting.
• Proficiency in medical administrative support functions such as scheduling software, electronic health records (EHR), and billing systems.
• Prior experience in dental or other specialized medical offices is advantageous.
• Effective communication skills to interact professionally with patients, providers, and team members.
• Ability to maintain confidentiality and adhere to healthcare compliance standards at all times. Join us in delivering exceptional patient care through organized, compassionate, and professional support services that make a difference every day!

This position has a weekly alternating schedule: 7:30AM - 4PM and 12:30PM - 9:15PM. You must be able to work both of these shifts!

Pay: From $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• This position has a weekly alternating schedule: 7:30AM - 4PM and 12:30PM - 9:15PM. Are you able to work both of these shifts?

Ability to Commute:

• Kirkland, WA 98033 (Required)

Work Location: In person

Salary : $35