What are the responsibilities and job description for the Escrow Officer position at Northwest Escrow & Title?
About Us
Northwest Escrow & Title is in a dynamic growth phase expanding our footprint, refining our systems, and deepening our commitment to exceptional service. We’re building a team of forward-thinking professionals who thrive in fast-paced environments and bring warmth, precision, and integrity to every transaction.
Role Overview
As an Escrow Officer, you’ll be the operational and relational anchor of each transaction. You’ll manage the full escrow lifecycle from opening to funding to closing while ensuring compliance with Washington State law, RESPA, and company protocols. You’ll collaborate with brokers, buyers, sellers, lenders, and internal teams to deliver a seamless, branded experience.
Key Responsibilities
- Document Accuracy: Select, prepare, and complete approved legal documents for real estate transactions, ensuring precision in every detail.
- Transaction Management: Oversee escrow transactions, verifying that all terms of purchase agreements are met before closing. Identify and resolve any title or escrow issues that arise prior to closing.
- Funds Handling: Manage deposits, disbursements, and closing proceeds with meticulous attention to financial accuracy
- Customer Service: Provide clear, professional, and responsive communication to all parties involved, ensuring a seamless and positive experience.
- Collaboration: Work closely with lenders, title officers, real estate agents, and buyers/sellers to ensure smooth transactions. Provide outstanding customer service to build long-term client trust and loyalty.
- Record Keeping: Maintain accurate transaction records, ensuring proper document filing with county offices and compliance with regulatory requirements.
- Provide guidance to junior escrow staff or assistants, supporting training and mentoring where applicable.
- Knowledge: Stay up to date with industry trends, legal updates, and best practices.
- Teamwork: Ensure seamless coordination with title officer, leadership, and management team.
- Office Support: Attend business networking events to initiate new business and expand relationships. Take part in efforts to sustain branch profitability through efficient practices and proactive client engagement.
What You Bring
- 3 years of escrow experience preferred, ideally in residential or mixed-use transactions
- Strong knowledge of escrow law, title processes, and closing procedures
- Exceptional communication skills—written, verbal, and interpersonal
- Comfort with digital tools, workflow systems, and CRM platforms
- A growth mindset and collaborative spirit
- Ability to thrive in a fast-evolving, client-centered environment
Why Join Us
- Be part of a company that’s redefining escrow with heart, clarity, and innovation
- Shape systems and culture during a pivotal growth phase
- Enjoy competitive compensation, benefits, and professional development
- Work alongside a team that values transparency, creativity, and excellence
This position will work closely with our LPO for all compliance.
Job Type: Full-time
Base Pay: $56,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Marysville, WA 98270 (Required)
Work Location: In person
Salary : $56,000 - $70,000