What are the responsibilities and job description for the Diesel Technician Hermiston, OR Location position at Northwest Equipment Sales Inc?
Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Diesel Technician for its facility in Hermiston, Oregon. Must have own tools and good communication skills. Have at least one year of experience, various types of equipment experience is a plus, and a good driving record preferred. Position is Full-time and includes a Benefit Package of Health, Dental, and Vision Insurance, Holiday, Vacation, 401(k) plan, and Voluntary Life & AFLAC insurance. Wages / Hourly pay is based upon experience, knowledge, and skill level. Having a current CDL (Commercial Driver’s License) is a plus. Apply in Person or send resume. For more information visit our website at: www.nwesales.com
Under general supervision, does skilled work in the adjustment, maintenance and repair of trucks as assigned by the Shop
Foreman.
CORE RESPONSIBILITES:
Perform maintenance and repair work on trucks as listed on repair orders assigned by Shop Foreman. Inspect trucks
to diagnose concerns and/or troubleshoot concerns with proper equipment to make proper repairs or adjustments.
Follow established guidelines for proper repair and maintenance of trucks. Consult service literature as needed to
affect proper repairs, maintenance or trouble shoot. Inform Shop Forman of any additional repairs or maintenance that
is required on a vehicle. Complete a parts requisition for all parts needed to complete a repair.
Properly document cause and correction for all concerns listed on repair order as the work is completed. Tag and
secure warranty parts in accordance with policy and procedures.
Attend training classes as assigned by Shop Foreman. Stay up with industry standards and changes through
OEM literature and trade association information.
Operate shop equipment in a safe and responsible manner. Properly clean and return shop equipment to its
proper place. Keep work environment clean and safe.
Increase customer’s satisfaction by effecting repairs correctly the first time. Accomplish and maintain a high level of
efficiency and productivity. Maintain a set of hand tools to properly effect repairs as assigned.
Consult warranty department as needed for proper repair procedures and parts required for warranty repairs, service
programs and recalls.
Requirements:QUAILFICATIONS:
- High School Diploma or GED
- Minimum of two years training, education, or experience in any combination
- Possess a valid state driver’s license and set of hand tools
- Write legibly and possess verbal communication skills
- Understand principles of maintenance and methods
- Knowledge of methods, materials, tools and equipment used in repairing trucks
ACCOUNTABILITY:
Performance standards for this position are met when:
- No complaints are received from customers about how they were treated.
- Unapplied time does not exceed hours per month.
- Comeback repairs remain below per 100 repair orders.
- Warranty rejection rate due to improper or un-needed repairs is below % for all warranty repairs within a month.
- Maintain an efficiency rating of % and a productivity rating of %