What are the responsibilities and job description for the Dental Office Front Desk-2+ Years Dental Experience Required position at Northwest Dental Associates?
Experienced Dental Patient Administrator – 2 Years Dental Office Experience Required
A popular and well-respected private dental practice is looking for an experienced, motivated Patient Administrator to join our exceptional front-office team. We are seeking a confident dental professional who understands the pace of a busy dental office and can provide a welcoming, professional experience for every patient.
This is not an entry-level position. A minimum of 2 years of prior dental front-office experience is required, and hands-on Eaglesoft experience is highly preferred.
The ideal candidate is organized, detail-oriented, personable, and comfortable managing multiple priorities while maintaining excellent patient service.
What You'll Do
- Welcome patients and provide a warm, professional experience at check-in
- Manage patient check-in efficiently and accurately
- Answer and make inbound and outbound patient calls
- Communicate with patients through phone calls and text messaging
- Schedule and coordinate patient appointments
- Collect patient payments and assist with account questions
- Review and discuss treatment plans with patients
- Help patients understand recommended treatment and next steps
- Utilize Eaglesoft for patient records, scheduling, and daily office operations
- Utilize Dental Intel to run reports and monitor office performance
- Maintain accurate patient information and documentation
- Coordinate closely with the clinical team to ensure a smooth patient experience
- Provide exceptional customer service while handling a fast-paced front desk
- Assist with other front-office responsibilities as needed
What We're Looking For
- 2 years of dental front-office experience required
- Eaglesoft experience highly preferred.
- Strong understanding of dental office operations and terminology
- Experience with patient scheduling, check-in and payment collection
- Comfortable discussing treatment plans with patients
- Excellent verbal and written communication skills
- Highly organized with strong attention to detail
- Ability to multitask and prioritize in a busy dental environment
- Professional, friendly, and patient-focused attitude
- Strong teamwork and communication skills
- Reliable, accountable, and motivated to contribute to a positive team environment
Why Join Our Team?
We believe great people deserve to work somewhere they feel supported, valued, and appreciated. When you join our practice, you'll become part of a team that takes pride in providing exceptional patient care while creating a positive and collaborative workplace.
Here's How We Take Care of You:
- Paid time off / vacation pay
- 401(k) with employer match
- Health insurance
- Dental benefits for you and your family
- Professional development and career growth opportunities
- Stable, consistent schedule
- Full-time hours with opportunities for overtime
- Supportive and team-oriented work environment
Join Our Dental Team
If you're an experienced dental front-office professional looking for a long-term dental home where your experience is valued and you have the opportunity to grow, we'd love to meet you.
Bring your dental experience, Eaglesoft knowledge, and passion for patient care — and let's build something great together.
Job Type: Full-time
Pay: Dependent on experience and qualifications
Expected Hours: 40 hours per week
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40.0 – 45.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- What hourly rate are you seeking? Must be answered to be considered.
Education:
- High school or equivalent (Required)
Experience:
- Dental office: 3 years (Required)
Ability to Commute:
- Medford, OR 97504 (Required)
Work Location: In person
Salary : $20 - $26