What are the responsibilities and job description for the Project Coordinator for Accessibility Services - Amazon position at Northwest Center?
Join Our Team as a Project Coordinator for Accessibility Services at Northwest Center!
Are you passionate about making a meaningful impact and helping others thrive in the workplace? Northwest Center is seeking a dedicated and compassionate Project Coordinator to support Amazon employees who are blind or have low vision. In this role, you'll play a crucial part in removing barriers and creating an inclusive work environment for all.
As our Project Coordinator, no two days will be the same! From participating in meetings and providing sighted support, to assisting employees navigating the Amazon campus or creating accessible documents, you'll have the opportunity to use your skills in a variety of ways.
We’re looking for someone who with strong technical skills, has administrative experience, and possesses excellent communication skills. Most importantly, we want someone who is passionate about ongoing education in disability allyship and providing exceptional service to others.
If you're looking for a role where you can make a difference, enjoy variety in your day-to-day tasks, and contribute to a more inclusive work culture, we'd love to hear from you. Apply now to join our dynamic team and start making an impact!
Location: Seattle Area (South Lake Union, Sodo, Queen Anne), Bellevue & Redmond
Location: Seattle Area (South Lake Union, Sodo, Queen Anne), Bellevue & Redmond
Starting Hourly Range: $29.19 per hour | Full Hourly Range: $29.19 - $34.73 per hour
Schedule: Full Time, Monday – Friday between 7:30AM - 6:00PM
What We Can Offer:
- Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
- 17 Accrued Paid Time Off Days Annually
- Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
- Retirement 401(K) with a company match
- Company-Provided Orca Pass – Unlimited use
- Employment Assistance Program (EAP) via Spring Health
- Mental Wellness Program including six free therapy sessions per year
- Opportunity for career development with our NWC Mentorship Match program
- Physical Wellness Reimbursement Program - $25/month
- Student Loan Contribution Program - $50/month
- Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer: http://www.nwcbenefits.com/
* Applications will close on Monday, June 2, 2025 at 4PM PST. Submit your resume with your application. Cover letters are preferred. *
What You Will Do
- Provide 5-star remote customer service to assist clients with daily work tasks including scheduling, note taking, and training.
- Support customers utilizing remote support tools alongside industry standard screen readers and other accessibility applications. Virtual support may include but is not limited to:
- Transcribing inaccessible material and the comments on the document(s) e.g., text and/or tables pasted as images, etc.
- Taking meeting minutes and/or meeting notes
- Orienting employee to large complex files with multiple tabs and data regions.
- Reviewing and adjusting documents to ensure visual appeal and orientation.
- Manage confidential and proprietary information with discretion.
- Working one-on-one to provide sighted guidance for clients with daily work tasks.
- Clearly and professionally communicating visual cues from in-person interactions and rendering visual descriptions to the employee as appropriate.
- Supporting in daily key tasks such as taking notes, administrative tasks that may be inaccessible, building visual images or graphics, and presentations in-person or virtual.
- Proactively working to anticipate and address barriers and reprioritizing tasks based on the needs of the employee.
- Providing on-campus sighted guidance support in Amazon buildings and other locations as needed.
- Navigating clients through physical spaces, conference rooms, street corners, and working with guidance dogs or assistive technologies.
- Growing your knowledge of support practices and skills on digital and physical accessibility tools through participation in self-research, learning different strategies, workshops, professional meetings, networking, and reading of current literature in the field of accessibility.
Who You Are
- Associate degree or equivalent
- 2-3 years’ experience as an assistant or other relevant administrative support experience
- 1 - 2 years of experience working with people who are visually impaired or blind preferred.
- Tech-savvy with an In-depth understanding of Microsoft Excel, Outlook, PowerPoint, Word.
- Professional level verbal English and highly effective written communication skills.
- An understanding of Slack, Amazon Chime, and Smartsheet (we will train you!)
- Able to work in a fast-paced corporate environment while maintaining a high level of customer service support.
- Able to work a flexible schedule to include evenings and weekends as needed.
- Although not required, we encourage candidates to highlight any experience related to administrative/executive assistance, experience with accessibility tools and software, and/or knowledge of programming languages.
Working Conditions:
- Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.
- It is a combination of desk and actively visiting several Amazon buildings so the ability to walk consistently within a 1.5 radius is required.
- Ability to read, write, speak and comprehend the English language.
- Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
- Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
- This is a dog-friendly environment with over 1,000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit. This role requires flexibility in scheduling and hours per week with the understanding that every reasonable accommodation is made to support the customer.
Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.
IND123
Salary : $29 - $35
