What are the responsibilities and job description for the Loan Repayment Specialist position at Northwest Career College?
Job Summary
The Loan Repayment Specialist provides support to students throughout the loan repayment process by assisting with repayment options, loan servicer account access, and other related resources.
Roles And Responsibilities
Complete outbound student phone calls to support loan repayment.Conduct student meetings to support loan repayment.Assist students with loan servicer account creation.Meet productivity and performance standards established by leadership, including assisting students with loan repayment and helping prevent accounts from entering collections.Assist students with repayment options, including loan pauses and connecting them with their original loan servicer.Receive incoming calls and provide guidance on available repayment options.Work on a new CDR account list every four weeks.Maintain the assigned call queue and accurately manage tasks within the CDR tracking spreadsheet.Complete special projects and other duties as assigned by leadership.
Experience
Sales experience preferred (minimum 1 year)Cold-calling techniques preferred REQUIRED Administrative experience
Skills And Qualifications
Ability to work effectively with diverse populationsAbility to communicate effectively, both orally and in writingStrong interpersonal, problem-solving, and critical thinking skillsProficient in Google Suite (Gmail, Slides, Sheets, Docs, Forms, etc)
License/Certification
N/A
Education
PREFERRED Undergraduate, Associate
Job Type
Full Time
Schedule
M: 10 am - 7 pmT: 10 am - 7 pmW: 10 am - 7 pmTh: 10 am - 7 pmF: 8 am – 5 pmS: OffSun: Off
Salary
$48,000 Annually
Company Benefits (Work status may affect eligibility for some benefits)
Health InsurancePaid Time OffDental InsuranceVision InsuranceLife InsuranceDisability Insurance401k401k MatchingEmployee DiscountProfessional Development AssistanceReferral ProgramRetirement PlanOn-Site Leadership TrainingCPR Certification Available to All EmployeesMost Federal Holidays Off – Paid, Full Time OnlyContinuing Education OpportunitiesExternal Higher Education Tuition DiscountsFree Massages through The Spa at NorthwestMental Health Reimbursement ProgramWork Location
Las Vegas, NV
Company Accolades
Best of Las VegasInc. 5000Talk of the TownGreen Globes Building CertificationNotes to Applicant
A background check will be conducted on the candidate(s) selected for hire.Please be prepared with 3-4 references during the interview process.Northwest Career College is an Equal Opportunity Employer.Employees are eligible for a salary evaluation after 90 days. Term-based contracts are eligible for annual evaluations based on industry standards and expectations.Disclaimer: Employment offers may be contingent upon employment verification. Northwest Career College may begin employment verification prior to hiring. Documentation for higher education, certifications, and licensures listed on your resume may be requested for accreditation purposes. If copies of these documents cannot be provided, you will be asked to update and resubmit your resume to Employee Services.
PI286251602
The Loan Repayment Specialist provides support to students throughout the loan repayment process by assisting with repayment options, loan servicer account access, and other related resources.
Roles And Responsibilities
Complete outbound student phone calls to support loan repayment.Conduct student meetings to support loan repayment.Assist students with loan servicer account creation.Meet productivity and performance standards established by leadership, including assisting students with loan repayment and helping prevent accounts from entering collections.Assist students with repayment options, including loan pauses and connecting them with their original loan servicer.Receive incoming calls and provide guidance on available repayment options.Work on a new CDR account list every four weeks.Maintain the assigned call queue and accurately manage tasks within the CDR tracking spreadsheet.Complete special projects and other duties as assigned by leadership.
Experience
Sales experience preferred (minimum 1 year)Cold-calling techniques preferred REQUIRED Administrative experience
Skills And Qualifications
Ability to work effectively with diverse populationsAbility to communicate effectively, both orally and in writingStrong interpersonal, problem-solving, and critical thinking skillsProficient in Google Suite (Gmail, Slides, Sheets, Docs, Forms, etc)
License/Certification
N/A
Education
PREFERRED Undergraduate, Associate
Job Type
Full Time
Schedule
M: 10 am - 7 pmT: 10 am - 7 pmW: 10 am - 7 pmTh: 10 am - 7 pmF: 8 am – 5 pmS: OffSun: Off
Salary
$48,000 Annually
Company Benefits (Work status may affect eligibility for some benefits)
Health InsurancePaid Time OffDental InsuranceVision InsuranceLife InsuranceDisability Insurance401k401k MatchingEmployee DiscountProfessional Development AssistanceReferral ProgramRetirement PlanOn-Site Leadership TrainingCPR Certification Available to All EmployeesMost Federal Holidays Off – Paid, Full Time OnlyContinuing Education OpportunitiesExternal Higher Education Tuition DiscountsFree Massages through The Spa at NorthwestMental Health Reimbursement ProgramWork Location
Las Vegas, NV
Company Accolades
Best of Las VegasInc. 5000Talk of the TownGreen Globes Building CertificationNotes to Applicant
A background check will be conducted on the candidate(s) selected for hire.Please be prepared with 3-4 references during the interview process.Northwest Career College is an Equal Opportunity Employer.Employees are eligible for a salary evaluation after 90 days. Term-based contracts are eligible for annual evaluations based on industry standards and expectations.Disclaimer: Employment offers may be contingent upon employment verification. Northwest Career College may begin employment verification prior to hiring. Documentation for higher education, certifications, and licensures listed on your resume may be requested for accreditation purposes. If copies of these documents cannot be provided, you will be asked to update and resubmit your resume to Employee Services.
PI286251602
Salary : $48,000