Demo

Middle Market Relationship Manager III

Northwest Bank
Rochester, NY Full Time
POSTED ON 3/23/2026
AVAILABLE BEFORE 6/17/2026
Job Description

The Middle Market Relationship Manager III is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meet their financial objectives and needs while establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The Middle Market Relationship Manager III is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions

  • Develop and expand existing commercial banking relationships
  • Actively prospect and successfully bring in new relationships to Northwest
  • Engage with the various product partners on a regular basis to discuss cross-selling opportunities and referrals to expand and deepen client relationships
  • Meet or exceed budgeted goals
  • Actively participate in community and professional networking events
  • Develop meaningful “Centers of Influence” relationships
  • Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs
  • Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest
  • Manage a commercial loan portfolio of both credit and non-credit clients
  • Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
  • Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
  • Ensure non-credit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate
  • As required, collect on delinquent accounts
  • Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
  • Complete loan closings in partnership with Portfolio Management & the Loan Closers
  • Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management
  • Participate in continued sales, product and credit training
  • Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment

Education And Experience Preferred

  • Bachelor’s degree in business, accounting, finance or related degree
  • 6 - 8 years of account relationship management experience
  • 6 - 8 years of experience consistently delivering strong sales performance
  • Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products
  • Strong negotiating skills in terms, loan structure, and pricing
  • Knowledge and understanding of risk management
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to multitask and effectively prioritize responsibilities

The pay range for this position is generally $170,000 - 190,000 annually. Actual pay is based on various factors including but not limited to the successful candidate’s experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Salary : $170,000 - $190,000

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