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HR Benefits Administrator

Northwest Bank
Erie, PA Full Time
POSTED ON 9/21/2025
AVAILABLE BEFORE 11/15/2025
Job Description

The Human Resources Benefits Administrator is responsible for providing support for Benefits and Retirement Plan Administration.

Essential Functions

  • Ensure compliance with applicable government regulations
  • Ensure timeliness and accuracy of required reporting and fees
  • Resolve compliance related issues
  • Ensure completion of required documentation and maintain current records with total document/data integrity
  • Verify integrity of data in HRIS via audit reports
  • Document and maintain administrative procedures for benefits processes
  • Recommend improvements to procedures, and service and delivery enhancements
  • Ensures benefit changes are processed in accordance with Company Plan Document(s) and in accordance with ERISA
  • Audit all benefit deductions and reconcile benefit invoices for all plans
  • Manage relationships with external benefits brokers and carriers
  • Maintain contact with benefit companies and ensure benefits are processed accurately
  • Educate employees on benefit offerings
  • Oversee the open enrollment process
  • Oversee the completion of daily benefits processing including enrollments, COBRA, terminations, changes, beneficiaries, and accident and death claims
  • Oversee Northwest's Wellness Program
  • Design, recommend and implement new benefits programs
  • Prepare and send correspondence
  • Provide required notifications
  • Assist with processing payroll, Open Enrollment and the Benefits Fair
  • Process billing and payments
  • Reconcile bills and accounts with payroll entries
  • Monitor file feeds for Benefit Enrollments and Terminations
  • Identify and resolve employee benefits and related issues
  • Demonstrate ability to work well within multiple levels of the company and a diverse population of internal customers
  • Manage personal workload/workflow
  • Perform data entry
  • Minimize departmental non payroll costs
  • Maximize technology tools available
  • Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment

Education, Experience & Skills

  • Bachelor’s degree or equivalent experience preferred
  • 3-5 years of Human Resources experience strongly preferred
  • Proven organizational ability
  • Working knowledge of computers
  • Strong verbal, communication and interpersonal skills essential
  • Very detail orientated
  • Understanding of the importance of confidentiality
  • Critical thinking abilities

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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