Commercial Banking Relationship Manager

Job Description

Job Summary

The C & I Commercial Relationship Manager is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meeting their financial objectives and needs while also establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The C & I Commercial Relationship Manager is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions

• Develop and expand existing commercial banking relationships
• Prospect actively and successfully bring in new relationships to Northwest
• Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships
• Achieve and exceed budget goals as assigned individually and by region
• Actively participate in community and professional networking events
• Develop meaningful “Centers of Influence” relationships
• Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs
• Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest
• Manage a commercial loan portfolio of both credit and noncredit clients
• Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
• Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
• Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate
• As required, collect on delinquent accounts
• Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
• Complete loan closings in partnership with Portfolio Management
• Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and with Federal and State regulations
• Participate in continued sales, product and credit training
• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment
  
  

Education Experience

• Bachelor’s degree in Business, Accounting, Finance, Economics, or Marketing
• 5-6 years of account relationship management experience
• 5-6 years of experience consistently delivering strong sales performance
• Banking experience
• Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products.
• Strong negotiating skills in terms loan structure and pricing.
• Knowledge and understanding of risk management.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to multitask and effectively prioritize responsibilities.
  
  

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.