Systems Administrator II

We're searching for a customer-service focused Systems Administrator with good networking skills to join our Technical Services team in Seattle. Become part of a close-knit, supportive environment where collaboration and service excellence are at the core of what we do. We're looking for a detail-oriented professional who thrives on solving problems, delivers outstanding customer support, and can quickly assess and resolve technical challenges. If you're driven, service-minded, and eager to make an impact, this could be the perfect opportunity for you!

What you'll be doing...

As a Systems Administrator, you'll provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices.

• Provide outstanding customer service responding to users calls, emails and helpdesk tickets
• Resolve technical issues with equipment including desktops, servers, printers and OS
• Configure and install desktops, laptops, servers and printers
• Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file servers
• Assist with network hardware (physical & virtual using VMWare), software and operating systems
• Maintain documentation for implementations, maintenance, upgrades and inventory
• Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management
• Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and NetBackup
• Demonstrated experience with PowerShell scripting

This position is scheduled to work 100% on-site in our Seattle office (Eastlake).

Who you are...

• Educated. Bachelor’s degree or equivalent work experience; MCSE certification preferred
• Experienced. 3-5 years of experience as a systems administrator or similar position
• Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory
• Team Player. Work independently and as a productive and contributing member of a team
• Meticulous. Strong attention to detail with ability to quickly assess and analyze problems
• Service Minded. You deliver customer support like you expect to receive it: with excellence

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

• Salary range of $6,673 - $9,028 per month (dependent upon experience & qualifications)
• Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance
• Optional benefits: health flex spending, dependent care assistance & pet insurance
• Generous 401(k) plan with employer base contribution and match
• Paid vacation (10 days), sick leave (10 days) and holidays (10 days)
• Collaborative team environment
• Professional development opportunities

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.

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