Patient care/Patient navigator /porter/house keeping

Job Overview

Join our dedicated healthcare team as a Patient Care Specialist, where your compassionate service and organizational skills will make a meaningful difference in patients’ lives. In this multifaceted role, you will serve as a patient navigator, porter, and housekeeper, ensuring seamless patient flow, maintaining a clean and safe environment, and providing exceptional support to patients and staff alike. Your energetic approach will help foster a welcoming atmosphere while efficiently managing daily responsibilities across various hospital departments. This paid position offers an exciting opportunity to contribute to high-quality patient care in a dynamic healthcare setting.

Responsibilities

• Assist patients with wayfinding throughout the hospital, guiding them to appointments, departments, and discharge areas with friendly professionalism
• Transport patients safely between departments, emergency rooms, diagnostic labs, and other designated areas while adhering to safety protocols
• Maintain cleanliness and sanitation standards in patient rooms, corridors, waiting areas, and common spaces to promote infection control and comfort
• Support discharge planning by coordinating with social work teams and providing logistical assistance for patient transfers or home care arrangements
• Utilize Electronic Medical Record (EMR) systems and Electronic Health Record (EHR) systems to update patient information accurately and efficiently
• Communicate effectively with medical staff, social services, and patients from diverse cultural backgrounds to ensure smooth operations and personalized care
• Adhere strictly to HIPAA regulations and health insurance knowledge requirements when handling sensitive patient information

Qualifications

• Prior experience in critical care settings such as ICU (Intensive Care Unit), emergency medicine, or hospital medicine is highly desirable
• Knowledge of medical terminology, CPT coding (Current Procedural Terminology), ICD-9/10 coding systems for billing and documentation purposes
• Experience working within hospice care or behavioral health environments is a plus
• Strong understanding of discharge planning processes and utilization review procedures in hospital settings
• Proficiency in Microsoft Office applications and familiarity with EMR/EHR systems for documentation and communication
• Excellent client communication skills with the ability to work effectively with individuals from diverse cultural backgrounds
• Bilingual abilities are preferred to enhance patient interactions across different populations
• Experience working at Level I or Level II trauma centers or in pediatric (Pediatrics/PICU) environments is advantageous
• Knowledge of managed care, health insurance processes, utilization management, and working within hospital-based social services enhances your candidacy

Join us in delivering compassionate care through active engagement, meticulous organization, and unwavering commitment. Your dedication will help create a positive environment where every patient feels valued and supported throughout their healthcare journey.

Pay: $25.23 - $30.39 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Benefits:

Salary : $25 - $30