ED Support Assistant

Description

Attention ED Support Assistants looking for FULL TIME opportunities.

The Danbury hospital emergency department is GROWING and is seeking an ED Support Assistant for full time 7a-3:30pm, 4 days a week with weekend rotation support.  In this role, you will provide administrative support to our nationally recognized team.  Previous healthcare experience strongly preferred.  This is a union role -- pay based on full years of experience in administrative support within the healthcare industry.  Come talk to us about careers well cared for.

• The Leapfrog Group - Grade A for quality and patient safety
• U.S. News & World Report - High performance in heart failure treatment
• Healthgrades - One of America’s 50 Best Hospitals
• Surgical Review Corporation (SRC) - Robotic Center of Excellence
• Joint Commission - Gold seal of approval in spine surgery

Summary:

Provides clerical support, coordinates general activity and communicates clearly with all disciplines. Assists with patient through-put and other related tasks.

Responsibilities:

1. Assesses and performs clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent and continuous manner.
2. Provides input to charge nurse, clinical leader, and manager with department staffing process.
3. Maintains proficiency in HMED, Cerner, Invision, Teletracking and other system applications required for the performance of required duties.
4. Completes and maintains scanning functions accurately identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.
5. Performs all tasks associated with various alerts; may include but is not limited to Trauma alert, Stroke Alert, STEMI alert, etc.
6. Maintains knowledge of all downtime functions and their associated impact on ancillary systems. Functions may include but are not limited to HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.
7. Interacts effectively with other department staff who are required to provide patient care such as phlebotomy, radiology, respiratory, etc.
8. Maintains knowledge of and performs Disaster Plan (Plan D) tasks timely, and efficiently assisting the clinical staff with patient through-put.
9. Organizes and maintains all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.
10. Provides information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.
11. Ensures patient satisfaction through appropriate communications both in person and on the phone. Provides clear, concise information and timely transfer of calls or information to the charge nurse.
12. Manages and maintains various supplies such as forms, labels, paper, etc.
13. Formulates and uses effective working relationships with all health care team members and patients.
14. Maintains a safe and orderly work environment.
15. Fulfills all compliance responsibilities related to the position.
16. Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: Data entry. Ability to navigate a multi-application environment.
Minimum Experience: six months
Desired: MS Word and MS Excel.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Danbury Hospital

Org Unit: 119

Department: Emergency Department

Exempt: No

Salary Range: $17.00 - $31.36 Hourly

Salary : $17 - $31