What are the responsibilities and job description for the Service Advisor - Experienced position at Northtown Automotive Companies?
Occupational Summary:
- The responsibilities of the Service Advisor encompass the proper resolution of customer and vehicle-related concerns, maintaining a level of customer satisfaction that is at or above dealer standards, meeting pre-determined service sales objectives, and the thorough and accurate performance of designated administrative activities.
- This is a commission based pay plan
Schedule: Full-time
- This position is a 3 day shift, 7:30AM until 9:00PM, that rotates every 4 weeks.
- Monday/Tuesday/Wednesday for 4 weeks then Thursday/Friday/Saturday for 4 weeks
Physical Requirements:
- This is a physically demanding position. Will stand/walk for most of shift. Work will be performed primarily insider however at times may be outside. Work will require bending, pulling, twisting and ability to occasionally lift parts weighing up to 50 pounds. Will drive vehicles. Will be exposed to noise, vibration, dust, exhaust fumes, and other potentially hazardous and nonhazardous materials
Qualifications:
Qualifications:
- Previous Service Advisor experience preferred, not mandatory depending on other previous experience
- Valid in-state drivers license.
- Professional personal appearance
- Ability to read and comprehend instructions, both verbal and written.
- Ability to operate smartphone, tablet, and PC.
- Ability to stand/walk for the majority of the workday
Salary : $60,000 - $100,000