What are the responsibilities and job description for the Sales Representative position at Northtown Automotive Companies?
Occupational Summary:
- Present and sell new/used vehicles to customers while also creating an amazing customer experience and meeting the dealership standards relative to gross profit and volume.
Essential Job Functions:
- Maintain a professional personal appearance
- Sell and deliver a minimum amount of vehicles each month
- Write a complete sales order and process paperwork in accordance with dealership policies
- Utilize dealership sales control and follow-up systems
- Attend all product, sales, and employment related trainings as instructed by management
- Stay up-to-date on new products and services within the industry
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintain a prospect development system.
- Conduct business in an ethical and professional manner.
- Know and understand the federal, state and local laws that govern retail auto sales.
- Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Fully explain the product performance, application, and benefits to prospects.
- Establish personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Follow up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
Qualifications:
- Exceptionally strong communication skills and the ability to work in both an independent and team setting.
- Comfortable with a commission based pay plan
- Strong customer service skills, previous work history is strong and positions prove longevity and stability
- Valid in-state driver’s license.
- The basic ability to calculate figures and amounts such as add, subtract, calculate discounts, interest , commission, and percentages
- Ability to read and comprehend instructions, both verbal and written.
- Ability to operate smartphone, tablet and PC.
- Individual must be able to perform each Essential Job Function and Essential Requirements of Employment listed below.
Salary : $50,000 - $100,000