Mental Health Technician

Location: Eugene, Oregon

Pay Rate: $21.00 / hour

Job Type: Full-Time

Position Overview

We are seeking a versatile and empathetic Mental Health Technician to join our outpatient clinic in the Greater Portland area. In this role, you will support innovative interventional mental health treatments (such as Ketamine/Spravato therapy, TMS, or other neuro-therapeutics), handle essential front-desk administrative duties, and deliver compassionate, hands-on patient care.

Key Responsibilities

• Interventional Treatment Support: Assist medical providers during interventional procedures, monitor patient vitals, and provide continuous, grounding support to patients before, during, and after treatments.
• Administrative & Front Desk Operations: Answer multi-line phones, schedule patient appointments, process check-ins and check-outs, manage electronic medical records (EMR), and assist with patient billing inquiries.
• Patient Care & Safety: Maintain a calm, welcoming environment for individuals navigating mental health challenges while ensuring strict patient confidentiality (HIPAA compliance).

Qualifications

• Education: High School Diploma or equivalent required; Associate degree or certification as a Psychiatric Technician, Certified Medical Assistant (CMA), or Phlebotomist preferred.
• Administrative Skills: Hands-on experience with medical scheduling software, EMR systems, and high-volume phone management.
• Certifications: Active Basic Life Support (BLS / CPR) certification required (or obtainable within 30 days of hire).
• Skills: Exceptional phone etiquette, compassionate bedside manner, strong organization, and de-escalation skills.

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO) & Sick Leave (in accordance with Oregon State law)
• 401(k) retirement plan with employer match options

Duties

• Observe and monitor psychiatric patients regularly to assess their mental and physical condition, ensuring safety and stability.
• Document patient interactions, medical records, and behavioral observations accurately and promptly in compliance with facility policies.
• Participate in psychiatric care routines such as medication administration support, patient assessments, and treatment planning.
• Collaborate with multidisciplinary teams to develop individualized care plans tailored to each patient's needs.

Experience

• Knowledge of psychiatry principles, patient observation techniques, and crisis intervention methods is required.
• Familiarity with medical terminology, medical records management, and patient monitoring procedures is necessary.
• Certification in first aid and CPR is strongly recommended
• A background in hospital or psychiatric facility experience will support success in this energetic role.

Join us to be part of a passionate team committed to providing exceptional psychiatric patient care

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person