Superintendent

NorthStar Memorial Group is seeking a Superintendent at Mountain View Memorial Park in Lakewood, WA. With a collaborative team structure, a Superintendent can make a lasting impact, driving the entrepreneurial spirit that defines us and our teams. We set fair and achievable goals, ensuring every employee contributes to our growth and success. Our team is ever-growing, dedication is valued, potential is recognized, and ethical leadership is celebrated.

Responsibilities

• Maintain existing memorials, mausoleums, crypts, buildings, roads, irrigation systems, and cemetery grounds to the highest standards.
• Verify the location of all interments, entombments, and inurnments to ensure accuracy and prevent service disruptions or record discrepancies.
• Plan, coordinate, and oversee all burial, entombment, memorial installation, and cemetery preparation activities.
• Supervise, train, coach, and develop grounds personnel while promoting accountability, teamwork, and professional growth.
• Ensure that grounds crew uniforms, personal appearance, actions, and demeanor present an appropriate image to client families and visitors.
• Maintain proper inventories of equipment, supplies, merchandise, and materials required for cemetery operations.
• Oversee preventive maintenance and repair of equipment, vehicles, irrigation systems, and cemetery infrastructure.
• Assure that all facilities are cleaned and that daily "policing" of the grounds occurs, wherein debris, trash, tree limbs, or other unsightly or disrespectful items are removed and discarded appropriately.
• Work closely with funeral home staff, family service advisors, vendors, and contractors to ensure seamless service delivery.
• Able to fill any role required in the groundskeeping, interment, excavation, irrigation, or facilities maintenance functions.
• Lead and promote a culture of safety through documented training, workplace inspections, hazard identification, and consistent enforcement of company safety standards.
• Ensure compliance with all applicable OSHA, state, local, and company regulations related to excavation, equipment operation, personal protective equipment, heat-related illness prevention, and workplace safety.

Qualifications

• Ability to operate and oversee the safe operation of heavy equipment, including excavators, loaders, forklifts, tractors, utility vehicles, and related machinery.
• Capable of moving and installing burial vaults, memorials, and other cemetery merchandise.
• Capable of understanding maps, plats, and cemetery records for grave location identification and layout verification.
• Proven ability to lead, motivate, and develop employees in a hands-on operational environment.
• Ability to organize work, prioritize multiple tasks, and maintain attention to detail in a fast-paced setting.
• Knowledge of grounds maintenance, irrigation systems, landscaping practices, and equipment maintenance.
• Work cooperatively with other individuals and departments to achieve operational goals.
• Ability to show respect, compassion, and reverence toward client families at all times.
• Understanding of OSHA and workplace safety requirements related to grounds operations, including but not limited to PPE, Hazard Communication, Excavation and Trench Safety, Heat-Related Illness Prevention, Forklift Operations, Lockout/Tagout, and Incident Reporting.
• Strong communication, problem-solving, and decision-making skills.
• Ability to work outdoors in varying weather conditions and perform physically demanding work when necessary.
• Valid driver's license with an acceptable driving record.

Compensation

• $87,000-92,000/yr.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.