What are the responsibilities and job description for the Staff Associate (Part - Time) position at Northstar Memorial Group?
Our Mission: Care. Comfort. Plan.
Restland Funeral Home is looking for a Staff Associate to join our team in Dallas, TX where we offer a passionate and purpose-filled work environment. Our Staff Associates are responsible for assisting funeral directors with events, helping to maintain the facility appearance, and providing information in a compassionate and professional manner to our client families. Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss of a loved one. We provide our staff with strong local, regional, and home-office support so that they focus on what matters: serving our client families.
Responsibilities
- Collaborate with funeral directors with events held on-site, including services and arrangement conferences
- Establish and maintain strong business relationships with families
- Always maintain reverence and respect for the deceased
- Assist in preparing the memorial area for the family before the services start
- Ensure that flowers and other memorabilia are returned to the family after services
- Answer customer inquiries professionally, either by phone or in person
Qualifications
- 1 year of experience in customer service preferred
- Experience handling difficult situation
Restland Funeral Home has been a trusted part of the Dallas community since 1925, providing generations of families with compassionate care, personalized service, and meaningful opportunities to honor the lives of their loved ones. With a legacy spanning more than a century, our dedicated team is committed to creating memorable experiences that celebrate life, preserve cherished memories, and foster healing. Joining our location means becoming part of a respected tradition of service and a team devoted to supporting families with dignity, empathy, and excellence.
Restland Funeral Home is part of the NorthStar Memorial Group family of properties. Voted one of 2026s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.