What are the responsibilities and job description for the Funeral Home Office Manager position at NorthStar Memorial Group?
Our Mission: Care. Comfort. Plan.
Memorial Plan San Jose-Ferdinand is looking for a Funeral Home Office Manager to join our team in Hialeah, FL where we offer a passionate and purpose-filled work environment. The Funeral Home Office Manager serves as the operational backbone of the location, ensuring business processes, financial controls, and administrative functions are executed accurately and efficiently. This role oversees key office operations, including accounting processes, reporting, inventory management, compliance requirements, and administrative workflows that support the funeral home's overall success. The ideal candidate is a highly organized leader with strong analytical and problem-solving skills who thrives in a fast-paced environment.
Responsibilities
Memorial Plan San Jose-Ferdinand is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Memorial Plan San Jose-Ferdinand is looking for a Funeral Home Office Manager to join our team in Hialeah, FL where we offer a passionate and purpose-filled work environment. The Funeral Home Office Manager serves as the operational backbone of the location, ensuring business processes, financial controls, and administrative functions are executed accurately and efficiently. This role oversees key office operations, including accounting processes, reporting, inventory management, compliance requirements, and administrative workflows that support the funeral home's overall success. The ideal candidate is a highly organized leader with strong analytical and problem-solving skills who thrives in a fast-paced environment.
Responsibilities
- Review and oversee business processes for the location, such as bank deposits, checks, accounts receivable reports, and purchasing reports to ensure accuracy and adherence to company policies and procedures
- Generate and review weekly, monthly, and quarterly reports such as Board Volume reports, aged accounts receivable reports, merchandise trust reports, etc.
- Coordinate the processing of orders and the control of storage inventory for caskets, urns, etc.
- Handle advanced clerical tasks, such as reconciliations, report generation, license renewals, and inventory verification
- 3 years in an administrative leadership or management role
- High School Diploma or equivalent
- Valid driver’s license
- Demonstrate ability to work with Word, Excel and PowerPoint
- Bilingual in English / Spanish (read / write / speak)
- Must be a self-motivated team player
- Possess a high level of organizational skills
- Must communicate effectively
- Medical, Dental, and Vision Insurance
- Life Insurance
- Disability Coverage
- Employee Assistance Program (EAP)
- 401(k) Retirement Savings Plan
Memorial Plan San Jose-Ferdinand is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.