Demo

Collections Agent/Customer Service Representative

Northstar Location Services and Careers
Raleigh, NC Full Time
POSTED ON 3/30/2026
AVAILABLE BEFORE 5/11/2026

NORTHSTAR LOCATION SERVICES LLC IS CURRENTLY HIRING REMOTE COLLECTION ASSOCIATES in the North Carolina. You must reside in North Carolina and provide proof of residence to qualify.

Are you a motivated individual looking for a rewarding career and live in North Carolina?

Join The Northstar Companies, a leading 3rd Party Debt Collection Agency, with over 50 years of success in the industry! We are expanding rapidly and looking for Full-Time Collection Associates to join our team.

We are seeking individuals to join our team, handling primary consignment-based inventory for some of the biggest credit card providers. If you have experience in Auto Deficiency, Commercial Accounts, Prime Bank Cards and Personal Loans, we want to hear from you!

We kindly invite you to apply directly with us in order to arrange a Zoom interview at www. thenorthstarcompanies.com/careers. (Please select the correct state)

Pay: $16.00 - $25.00 per hour Monthly Bonus Potential
Location: North Carolina (Remote)

Hours: Flexible schedules within Monday – Friday, 8 AM – 8 PM (Eastern Time)

Why Work with Us?

Comprehensive Healthcare Benefits (Medical, Dental, Vision, HSA)
401(k) Plan Employer Match
Paid Time Off & Holidays
Employee Assistance Program (EAP)
$50,000 Company-Paid Life Insurance

Job Responsibilities:

Engage with consumers via telephone
Professionally Negotiate repayment terms
Ensure accurate account documentation
Adhere to federal/state regulations & company policies

What We’re Looking For:

High School Diploma or GED (Required)
Collections or Call Center Experience (Preferred)
Strong Communication & Negotiation Skills
Basic Computer & Math Skills

Start your career with Northstar today!

Your success starts here—Join Northstar and grow with us!

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Application Question(s):

  • How many years have you been working for your current employer? If not currently employed, how many years did you work for your most recent employer?

Education:

  • High school or equivalent (Required)

Experience:

  • Debt Collections: 2 years (Required)

Work Location: Remote

Salary : $16 - $25

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