What are the responsibilities and job description for the Emergency Medical Dispatcher position at NorthStar EMS?
Be the calm voice in the chaos.
NorthStar EMS Dispatchers answer emergency and non-emergency calls, provide life-saving instructions, and coordinate the fastest, safest EMS response.
What You’ll Do:
· Take and prioritize medical transport/emergency calls
· Dispatch appropriate units (ALS, BLS, Fire/Rescue, etc.)
· Track and communicate with crews in real time
· Provide clear, calm instructions to callers
· Keep accurate records and reports
What We Offer:
· All required certifications paid for and provided
· Work with a skilled, professional EMS team
· Fast-paced, rewarding environment where you make a difference every shift
What You Bring:
· Strong multitasking and decision-making skills
· Ability to stay calm under pressure
· Strong typing and computer skills
· Must pass a drug screen and background check
· Prior EMS/public safety dispatch experience is a plus
Shift work includes nights, weekends, and emergencies.
If you can think fast, communicate clearly, and keep cool when it counts—this is the job for you.