After School Program Manager - Part Time

Reports To: Community School Coordinator (CSC)

Classification: Part-Time, Hourly $20

Location: Red Bank Middle School or Hixson High School

Supervises: 1 ASP Program Assistant & Volunteers

Employment Status: Works during Hamilton County school year and continues for subsequent school years (off during summers)

Program Summary: At Northside Neighborhood House (NNH), we believe every student deserves a supportive, connected school environment where they can thrive—academically, socially, and emotionally. Through our Community School model, we work closely with school leadership to provide wraparound supports tailored to each school’s unique needs. Our after-school programming is a vital part of this approach. It offers students a safe and enriching space to build relationships, explore new interests, and access resources that promote overall well-being. By creating a welcoming and purposeful space outside regular school hours, the ASP Manager helps strengthen the entire school community.

Position Summary: The Community School After-School Program (ASP) Manager plays a key leadership role in bringing our extended learning vision to life. This position is responsible for planning, coordinating, and leading the daily operations of our after-school program—ensuring all activities are engaging, inclusive, and aligned with best practices. The ASP Manager also directly supports students through homework help, mentoring, life-skills development, and enrichment activities, and supervises the Community School ASP Assistant to ensure smooth, student-centered programming.

This work is grounded in the six key practices of the national Community School model:

• Expanded & enriched learning opportunities
• A culture of safety, belonging, and care
• Rigorous, community-connected instruction
• Meaningful student and family engagement
• Collaborative leadership and shared voice
• Integrated systems of support

Essential Functions & Responsibilities:

Schedule: Weekly hours range from 15 to 19, depending on the school schedule and planning needs. Regular, prompt attendance is required during scheduled work hours—typically Monday through Thursday from 12:45 PM to 5:30 PM, with at least one Friday per month dedicated to one hour of professional development.

Travel: Occasional local travel for program supply runs, family outreach, and partner meetings. A valid driver’s license and access to reliable transportation are required.

Equipment/Technology: Proficiency with computers sufficient to use web-based timekeeping, Google Suite, & learning management software. Basic computer/Chromebook navigation skills. Must be able to use and quickly learn new software to support agency priorities.

Skills/Abilities: Hearing and vision necessary to perform the essential functions of this position required. Ability to lift up to and sometimes over 40lbs and ability to participate in physical student enrichment activities. Able to stand and move for extended periods of time.

Essential Job Responsibilities:

- Program Leadership & Implementation

The ASP Manager is responsible for bringing our extended learning program to life—from planning engaging activities to overseeing smooth daily operations and stepping in with students when needed. This includes:

• Designing after-school and summer programming that follows national best practices and supports students' academic growth, social-emotional development, and sense of belonging.
• Coordinating and managing day-to-day program logistics—ensuring staff, volunteers, supplies, and spaces are ready for a safe and successful program each day.
• Creating and leading hands-on enrichment activities when appropriate, modeling strong facilitation and building connections with students.
• Supervising and supporting program assistants and volunteers to ensure high-quality, student-centered experiences.
• Preparing and distributing snacks/meals that meet CACFP guidelines, and helping maintain a clean, organized environment by involving students in shared responsibilities.
• Building partnerships with local organizations to bring in services that benefit students, families, and the school community.

-Communication & Conflict Resolution

• Maintain strong relationships with community partners by organizing and attending regular meetings, promoting open information sharing, and fostering shared responsibility for supporting students’ learning and success.
• Maintain regular communication with the CommUNITY School (CS) Coordinator to align programming and track outcomes.
• Share weekly and monthly calendars, with students, families, and the CS Coordinator.
• Address and resolve student, staff, and parent concerns promptly and professionally, knowing when to escalate or seek support as needed.
• Effectively manage student behavior to create a safe, inclusive environment grounded in trauma-informed practices.

-Documentation & Program Management

• Ensure compliance with all federal, state, and grant requirements (e.g., service hours, student ratios).
• Manage daily program operations, including coordinating activities, data entry, and maintaining accurate documentation.
• Maintain ethical standards and confidentiality in all social service practices.
• Track and report student attendance, achievements, and disciplinary data in a timely and accurate manner.
• Submit required timesheets, expense receipts, and food service documentation (e.g., YMCA CACFP records) to the CommUNITY School Coordinator.
• Keep participant information up to date in the Apricot data management system.
• Conduct regular safety drills (fire, tornado, lockdown) as required.

-Supervision

• Supervise 1 Program Assistant and volunteers, ensuring quality, safety, and consistency in student engagement.
• Provide training, coaching, and ongoing feedback to support ASP Assistants professional growth.
• Conduct performance evaluations and set development goals in partnership with the CS Coordinator.
• Hold team members accountable to NNH standards and reinforce core values in all interactions.
• Promote a culture of respect, equity, and professionalism in alignment with organizational and legal guidelines.

Typical Working Conditions/Environment: This is a middle or high school-based position that follows the Hamilton County school calendar. Programming occurs both indoors and outdoors based on student activities and seasonal needs. Staff are off during school holidays and summer break but are expected to return the following school year.

Qualifications:

Education/Experience:

• High school diploma or equivalent required; some college strongly preferred.
• Experience working with middle or high school-aged children required.
• Knowledge of behavior management and conflict resolution for groups of students is required.
• Experience in community or youth programs, after-school settings, or related fields is strongly preferred.
• Familiarity with the community school model and a whole-child approach to learning is a plus.

Skills/Abilities:

• Able to motivate and engage participants.
• Able to develop and implement behavior management strategies tailored to children's individual needs.
• Strong desire to build positive relationships with youth.
• Effective communication skills with children and adults.
• Ability to organize and implement group activities.
• Capacity to handle multiple tasks in a fast-paced environment.
• Commitment to maintaining confidentiality and respecting privacy.
• Patience, understanding, and cultural sensitivity toward diverse socioeconomic backgrounds.
• Ability to work collaboratively with team members toward organizational goals.
• Takes initiative in generating new ideas and approaches to programming.
• Ability to build relationships with students, families, and community partners.

Ready to make a difference in the lives of students and their families? We invite you to apply for the CS ASP Manager position at Northside Neighborhood House today!