Automotive Parts Counterperson

Northside Imports is seeking a Counterperson to become an integral part of our team! You will be responsible for selling auto part products, merchandise, and services in a retail setting in order to drive company revenue.

RESPONSIBILITIES

• Provide price quotes and other information to customers over the phone or in person.
• Answering phone calls and directing to appropriate party.
• Assist customer with order pickups.
• Create customer invoices and process payments.
• Process credit/debit card payments from customers. Assist in cash payments with our Accounting Department
• Build relationships with customers in order to better meet their needs.
• Coordinate with others in the parts department to troubleshoot issues as necessary.
• Handling customer complaints, issues, returns and exchanges
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JOB SKILLS:

• A STRONG background AND knowledge in the automotive industry is a plus.
• Ability to quickly learn new information and adapt to a flexible, changing, and fast-paced business.
• A high degree of integrity and professionalism with customers and our teams.
• Exceptional phone and in-person communication skills.
• Ability to organize, multi-task and prioritize effectively.
• A minimum of a High School Diploma or equivalent. Associate’s/Bachelor’s Degree candidates also desired.
• Excellent communication skills.

COVID-19 considerations:
Protective measures have been put in place to make sure everyone is in a safe work environment. Examples: Plexiglass barriers, sanitizing stations, face mask requirements, customer distancing.

Founded in 1985, Northside Imports is a leading independent importer and distributor of European automotive parts in the United States. For more than 40 years, we have built our reputation on quality products, knowledgeable service, and dependable availability for our customers.

We offer genuine OEM and high-quality aftermarket replacement parts for European vehicles, with an extensive inventory covering Audi, BMW, Land Rover, Mercedes-Benz, MINI, Porsche, Saab, Sprinter, Volvo, and Volkswagen.

Our experienced sales and purchasing teams are dedicated to helping customers find the right parts quickly while providing exceptional customer service. With 11 locations nationwide, we offer same-day delivery in our service areas and nationwide shipping to keep our customers moving.

At Northside Imports, our success is built on industry expertise, strong customer relationships, and a commitment to doing things right. We are proud of our history and continue to grow by investing in our people, our inventory, and the customers we serve.