RN Patient Care Navigator

Hourly Pay Range:

• Sign on bonus: (if applicable)
• Position:
• Location: [City, IL]
• Full Time/Part Time: [Full Time / Part Time]
• Hours: Monday-Friday, [hours and flexible work schedules]
• Required Travel:

• Guides high-risk patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patients with navigating the continuum of care. Eliminates barriers to patient's access to health care services and facilitates continuity of care/care coordination.
• Establishes and documents an individualized plan of care for assigned patients using evidence-based treatment guidelines considering the patients individual health goals with a focus on wellness, health management, disease prevention and chronic disease management.
• Partners with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate.
• Performs daily coordination between multiple departments, multi-disciplinary team, medical clinics, and community outreach to gain knowledge of patient, assure patient safety, smooth transitions of care, and manage utilization and total cost of care.
• Acts as advisor/educator by partnering with social work in providing emotional support including goals of care and counseling. Provides and/or arranges clinical education including medication management, community resources, financial resources, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
• Facilitates appointments for appropriate consultations and support services within established protocols
• Completes Utilization Management for assigned patients.
• Applies Milliman Care Guidelines (Indicia) criteria to monitor appropriateness of admissions and continued stays and documents findings based on Department standards.
• Monitors LOS and ancillary resource use on an ongoing basis. Takes actions to achieve continuous improvement in both areas.
• May need to travel to visit the patient at home from time to time.
• Available to his/her assigned patient population and participates as part of a call coverage structure.
• Participates in the collection and analysis of data to identify under/over utilization; improve resource consumption; promote potential reduction in cost; and enhance quality of care consistent with organization strategic goals and objectives.

• Bachelors Degree Health Administration Required Or
• Bachelors Degree Nursing Required
• 3 Years Utilization review, discharge planning, case management or disease management preferred. Nursing experience in home services, ambulatory services working with high-risk patients beneficial.
• 2 Years Clinical nursing experience preferred.
• Adheres to and practices in alignment with contemporary standards of care as established by leading professional organizations, including but not limited to the American Academy of Ambulatory Care Nursing (AAACN), the American Case Management Association (ACMA), and the Case Management Society of America (CMSA).
• Interacts with and contributes to professional development of peers and other health care providers as colleagues. Shares knowledge and provides feedback with peers to contribute to an environment supportive of clinical education.
• Knowledge of InterQual or MCG criteria preferred.
• Clinical certification, such as case management certification, is beneficial.
• Able to communicate and work collaboratively with a range of stakeholders and team members.
• Knowledge of community resources.
• Experience with Microsoft Office Suite.
• Strong interpersonal and oral communication skills.
• Strong computer and data entry skills.
• Experience with Electronic Medical Record (EMR) platform preferred.
• Proven leadership skills.
• Ability to work independently, setting priorities to coordinate care plan efficiently.
• Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Required And
• Certified Case Manager (CCM) - Commission for Case Manager Certification (CCMC) Preferred Or
• Ambulatory Care Nursing (RN-BC) - American Nurses Credentialing Center (ANCC) Preferred And
• BLS - Basic Life Support (CPR and AED) - American Heart Association (AHA) Required

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities