What are the responsibilities and job description for the Patient Access Specialist position at Northshore Home Health Care?
Role: Senior Specialist, Patient Access
Responsibilities
Responsibilities
- Lead complex patient access activities to ensure accurate and timely revenue capture.
- Manage patient registration, insurance verification, and prior authorization processes.
- Serve as an escalation point for challenging cases, providing guidance and resolution.
- Collaborate closely with clinical, billing, and revenue cycle teams to streamline workflows.
- Monitor key access metrics to optimize patient financial experience and outcomes.
- Strong healthcare access expertise with a focus on patient financial services.
- Analytical skills to assess and improve access processes and metrics.
- Excellent communication and collaboration abilities to work across multiple teams.
- Passion for enhancing patient financial outcomes and delivering a transparent financial experience.