What are the responsibilities and job description for the Lead Optician position at Northshore Health Centers Inc?
Summary/Objective
Assist in taking on the Lead Optician of the Optical Department at NorthShore Health Centers
along with the regular duties of an Optician.
Essential Functions
- Evaluates prescription in conjunction with client’s vocations and avocational visual requirements.
- Determines client’s current lens prescription, when necessary, using lensometer or lens analyzer and client’s eyeglasses
- Recommends specific lenses, lens coatings, and frames to suit the client’s needs.
- Maintain frame and trial contact lens inventory.
- Assists client in selecting frames according to style and color, coordinates frames with facial and eye measurements and optical prescription.
- Measures client’s bridge and eye size, temple length, vertex distance, pupillary distance, optical centers and seg height as needed.
- Prepares work orders and instructions for grinding lenses and fabricating eyeglasses to the lab.
- Verifies finished lenses are ground to correct specifications from the lab.
- Instructs client’s in adapting to and wearing and caring for their eyeglasses.
- Computes amount of Sales and Collects necessary payment for out of pocket expenses.
- Prepares work as needed under the direction of the Director of Optometry.
- Helps monitor and verify all Optical Lab and vendor invoices for accuracy.
- Cross-train staff on Pre-testing for the Doctor and Optician sales tasks.
- Provides Insertion and Removal training for contact lens patients as needed
- Helps in setting up referrals to outside Ophthalmologists offices for continuing care as needed.
- Verify insurance coverage for optical sales.
- Monitor the Orders Received but Not Dispensed Report on a monthly basis.
- Helps to complete semi-annual inventories at each Optical location. Cross-train to assist with department front office coverage as needed
- These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.
Competencies
- Planning and strategic foresight
- Responsible Decision Making
- Integrity and accountability
- Innovation and creativity
- Adaptive and flexible
- Leadership, teamwork, and conflict resolution
- Professionalism and work ethic
- Empathy
Work Environment
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel outside of Northshore locations will be rare for this position.
Role Qualifications
- Must be at least 18 years of age
- Must have reliable transportation High school diploma or equivalent
Preferred Experience Requirements
Six months to one-year related experience and/or training.
Minimum Education Requirements
High School diploma or the equivalent.
Preferred Education Requirement
Associate’s degree or equivalent from two-year college or technical school.
Required Skills
- Ability to analyze situations and solve problems at strategic and tactical levels
- Excellent interpersonal and customer service skills
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
- Practiced at organization and planning
- Employ Critical thinking and problem solving
- Maintains composure and operates with emotional intelligence
- Ethical reasoning and decision-making
- Strong attention to detail
- Receptive and responsive to feedback
- Excellent verbal and written communication skills
- Time management, prioritization, and sense of urgency
- Proficient with Microsoft Office Suite or related software
Physical Requirements
While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.