What are the responsibilities and job description for the Concierge - Receptionist position at Northridge Village?
Northridge Village is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.
In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.
Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:
Role
Due to a well deserved retirement, we are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.
Responsibilities
In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.
Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:
- Health, Dental, & Vision Care Plans with company cost share (full-time only)
- Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
- 401(k) with company match
- PTO
- Holiday Premium Pay
- Volunteer Time Off
- Competitive Wages & Shift Differentials
- Referral Bonus
- Service Award Bonus
- Career Path Development
- Tuition Assistance & Certification Course Payment
- Fun & engaging team environment
Role
Due to a well deserved retirement, we are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.
Responsibilities
- Answer and direct all in-coming phone calls
- Greet all customers and direct them as needed
- Have working knowledge as to the roles and responsibilities of management staff
- Ability to communicate effectively the services and products that Community offers
- Assist Business Manager with AP coding, statements, and Resident Trust Fund